Sales & marketing

hoolah has announced a regional partnership with Jumper.ai to offer merchants across Singapore, Malaysia, and Hong Kong a BNPL solution accessible through social and chat networks. Through this partnership, merchants have can offer hoolah’s Buy Now Pay Later solution to their customers regardless of platform...

Deliverect has announced global research which revealed that more people are purchasing takeaway or delivery orders today than they were before the recent increase in cost of living. The survey, which was commissioned by Deliverect and conducted by Censuswide, found that 57.34% of consumers...

The consumer tech and durables industry in Asia Pacific is experiencing a transformative phase, driven by fast evolving market trends and shifting consumer behaviour. Despite facing economic headwinds, the region continues to maintain its status as a global hub for technological innovation and development.

Stay-home measures implemented across the ASEAN region didn’t stop users from shopping. Some estimates noted that e-commerce takings in Southeast Asia soared 96 percent compared with the same period last year, for the week that ended on May 11. From online marketplaces to livestream sales, retailers have...

To achieve growth and success past 2030, businesses must start to understand the living, shopping, and financial habits of Gen Z or Zoomers (consumers aged between 16 and 24) now - and accept that they are very different from previous generations. This demographic, who...

A survey of 1,200 consumers across the U.K., U.S. and Germany by ESG software, data and consulting firm Sphera has found that unaffordable green products and inaccessible or unreliable product data is hampering sustainable buying choices and behaviors. Against a backdrop of record-breaking inflation, 31% of consumers pinpoint...

The Christmas gifting season is pivotal for e-commerce businesses as they offer the chance to boost sales, acquire new customers, clear inventory, enhance brand visibility, gather valuable data, foster customer loyalty, and stay competitive in this ever-evolving landscape. After the popular Black Friday and...

In today’s digital world, customer service expectations are evolving at such a fast pace. Fast response times, round-the-clock availability and omni channel service sits high on the wish list of today’s consumers when asked about customer service expectations.  According to the latest e-Conomy SEA Report, Southeast Asia...

The pandemic has reshaped shopping habits online, and new consumer behaviors are here to stay. Over three quarters of online shoppers in Singapore now say they are onboard with cross-border shopping, nearly double the number who were receptive to the idea before the pandemic.

Consumers in Singapore visit more than five (5.4) online retailers on average before deciding where to buy, according to a new 'Singapore Retail Trends' report commissioned by Amazon. The report also found that over two-thirds (68.3%) of Singaporean shoppers look both online and in-store...