The Christmas gifting season is pivotal for e-commerce businesses as they offer the chance to boost sales, acquire new customers, clear inventory, enhance brand visibility, gather valuable data, foster customer loyalty, and stay competitive in this ever-evolving landscape. After the popular Black Friday and...
The online shopper survey "Global Online Shopper Survey 2023" by DHL eCommerce has found that 94% of the e-commerce shoppers in Asia Pacific will abandon their shopping carts if they were not offered their preferred delivery options. This includes different delivery locations, the ability...
Emerging from the doldrums of the previous years, business leaders appear upbeat about the potential for growth and innovation in the year ahead. Artificial Intelligence (AI) has emerged as a common theme in this year’s predictions, be they enthusiastic or cautionary. Here are a range of predictions...
The consumer tech and durables industry in Asia Pacific is experiencing a transformative phase, driven by fast evolving market trends and shifting consumer behaviour. Despite facing economic headwinds, the region continues to maintain its status as a global hub for technological innovation and development.
It’s a lucrative time of year, and not just for retail businesses. Cyber criminals also look to take advantage of the increased traffic and high sales volume, which provides cover for them to actively target retailers with cyber attacks.  Keeper Security is sharing cybersecurity...
More than two-third (71%) of consumers think technology and digitalization are key to enabling them to live a more sustainable lifestyle, while over a third (33%) desire apps to provide clearer information on how to live sustainably across various aspects of life, according to an independent research...
In the ever-evolving landscape of retail, the digital revolution continues to reign supreme in 2023. Despite a resurgence in physical stores during 2022, the e-commerce sector experienced an astounding surge in 2022, with global sales surpassing the staggering $5.7 trillion mark. Only in...
Research from Manhattan Associates has revealed how online returns processes are shaping the perceptions of Australian retailers, with 66% of Australian shoppers stating they had a less than satisfactory experience with online returns in the past year. Of those shoppers surveyed, 46% said they now have...
eFreshMe started during the pandemic with a diverse product range that addressed the pressing issues of the time, as well as personal care items. As the pandemic subsided, the company adroitly recognised the shifts in consumer demand, and strategically focused their offering on beauty and skincare.
Half (49%) of commuters in Asia Pacific use four or more different payment methods for transportation each month, the Visa Global Urban Mobility Survey conducted by Wakefield Research shows. Three out of five respondents (58%) expressed a desire to use a single payment method for all...