If Christmas is the season of giving, the period after is the season to continue receiving for brands - provided they are ready to seize business opportunities quickly. Especially for small and medium-sized businesses (SMBs), this window of time in the post-holiday season, also known as Q5,...
Earlier in November, Shopee Malaysia hosted the Future of E-Commerce with Malaysian Influencers, a virtual forum discussing the relatability of influencer community online. The panel featured four keynote speakers: Hanita Sayuti (Shopee Bintang Seller), Nikki Wong (Shopee Livestream Influencer), Syazwani Md Saad (Shopee Affiliate), and Mr Kenneth Soh...
A Shopee study explored the impact of Malaysian influencers on informing Malaysians' purchase decisions online. Its marketplace study examined the motivational structures of 2,459 buyers, consisting of Gen-Z (40%), Millennials (36%), Generation X (17%) and Baby Boomers (7%), in following influencers.Five in ten of Malaysians relate most to...
Deliverect has announced global research which revealed that more people are purchasing takeaway or delivery orders today than they were before the recent increase in cost of living. The survey, which was commissioned by Deliverect and conducted by Censuswide, found that 57.34% of consumers...
November marks the beginning of a hectic shopping period in Singapore and across Asia with Single’s Day, Black Friday and Cyber Monday leading up to the festive season with more retail sales.   With International Fraud Awareness Week and the holiday shopping season officially underway,...
According to Zendesk’s CX Accelerator report , ‘exceptional’ is what businesses must strive for when it comes to meeting customer expectations. However, just 7% of Singapore businesses are qualified as ‘CX Champions’ – those considered the highest standard-bearers – meaning there are only a...
Established 20 years ago, ZENXIN Organic runs an extensive organic network across Southeast Asia, from organic processing facilities to organic farms and growers. Through its stores and partnered supermarkets, ZENXIN sells domestic and imported organic food in Singapore and Malaysia, and even further in the region, including...
The recent years have seen a raft of changes for the retail sector, many accelerated by the onset of the COVID-19 pandemic. These include the pandemic challenges to brick and mortar establishments, the growth of e-commerce, the expansion of delivery platforms, changes in consumer expectations, and a...
A study of over 3,300 buyers and 2,100 sellers across Malaysia by online marketplace platform Shopee on its users, examines the impact Malaysians are making on the economy through their continued online shopping behaviours. The Celebrating the Heart of Malaysia on E-Commerce marketplace survey from...
Stridec Worldwide is helping more food and beverage (F&B) businesses get found online to generate more traffic, customers and revenue, by recommending the top 3 SEO strategies that they should implement as part of their ongoing search optimisation efforts.The market is getting more competitive than ever, and...