Southeast Asian Businesses must be prepared for the age of voice-first everything. Would you buy a product or service from a company you have not heard of but was recommended by your voice-based personal assistant? Well, 46% of consumers in Southeast Asia recently surveyed said they would.
SingSaver, a Singapore-based financial comparison platform, has identified cashback as the number one reward women look for when choosing a credit card. The survey of women aged 21-55, which includes millennials, also sheds light on women’s changing attitudes to personal finance and indicates a shift towards greater...
Malaysia's COVID cases have increased at an alarming rate in January 2021, with 42,397 active cases and 642 accumulative deaths, resulting in MCO implementation 2.0. Many small business owners and big enterprises are directly impacted by the unfortunate circumstances that come with the...
It doesn’t matter if you are a company manager or business owner, been in business for decades or recently set up. Each of us faces unique challenges under the pressure of COVID-19. At times like these, it’s natural to seek insights via trusted experts...
GoBear, a financial services platform, has partnered with insurance company Chubb, to launch “Work From Home Care”. This new white-label insurance bundle offers protection against specific risks residents face while telecommuting during the COVID-19 outbreak. Work From Home Care offers a subscription to the...
Integral Ad Science released the sixteenth edition of the Media Quality Report, highlighting brand safety, ad fraud, and viewability trends across display, video, mobile web, and in-app advertising. This provides transparency into the performance and quality of APAC digital media, alongside global comparisons. Key...
The world of advertising production and the roles of the companies who inhabit it used to be clearly defined. There once was a tried-and-tested linear process of baton-passing from brands to agencies to production vendors. Agencies simplified the process of engaging and organizing multiple...
Deliveroo for Business (DfB), the corporate arm of Deliveroo, has revealed a growing trend among organisations in Singapore and Hong Kong turning to food delivery as they look for new ways to meet the emotional needs of employees working remotely due to the COVID-19 pandemic. 
A report by MIT Technology Review Insights explores how global organizations are reassessing their customer experience (CX) workforce and processes in the post-pandemic era. The report, "Customer experience and the future of work," is produced in association with Genesys and is based on a survey of...
Lummo, formerly BukuKas, is expanding its offerings to help entrepreneurs from MSMEs in Indonesia and Southeast Asia manage digital channels more efficiently, create close direct relationships, and build brand presence online. To this end they are collaborating with MoEngage to enable their online direct-to-consumer...