GoDaddy Inc. has released the survey findings from its GoDaddy 2023 Data Observatory. The GoDaddy survey studies the current state of small businesses internationally, with Singapore included in the results for the APAC region. The first set of results is focused on how entrepreneurs and small business...
Integral Ad Science (IAS) surveyed over 1,000 consumers in Singapore and Indonesia about online data collection, data privacy and targeted advertising to understand how they perceive data privacy and digital advertising practices amid growing data privacy regulations.
Consumers are spending more time online than ever and more time...
ASEAN consumers are more influenced by sustainability issues than ever before as they recognise the impact of climate change on their children’s well-being, according to the UOB ASEAN Consumer Sentiment Study 2021.
Driving this increased awareness of and motivation towards sustainability are the younger generations...
If Christmas is the season of giving, the period after is the season to continue receiving for brands - provided they are ready to seize business opportunities quickly. Especially for small and medium-sized businesses (SMBs), this window of time in the post-holiday season, also known as Q5,...
Forrester's 2023 Singapore Banking Customer Experience Index (CX Index™) reveals an overall decline in CX quality amongst multichannel banks, resulting in mixed results and a reshuffle of the rankings.
According to this year's CX Index rankings, Citibank and DBS Bank improved their CX scores; Standard...
