Freshworks has released The Global Cost of Complexity Report: The Mid-Market AI Complexity Trap, a survey of 12,021 IT professionals, including more than 9,000 in mid-market organisations.
The research puts a dollar figure on how complexity is consuming mid-market AI budgets before real business outcomes are delivered, finding an average...
While uncertainty over the impact of artificial intelligence (AI) on jobs has declined sharply in Singapore, a gap remains in how organisations of different sizes are scaling the technology’s use, reports the latest chapter of ADP’s People at Work Report 2026.
The latest report finds that only 10% of workers...
Investment firm Point Hope has published a new research note examining the implications of accelerating artificial intelligence (AI) investment, infrastructure constraints, and evolving competitive dynamics within equities markets.The research addresses two dominant concerns currently shaping investor sentiment. The first is whether AI will disrupt incumbent businesses, particularly in capital-light...
CEO confidence in their company's revenue prospects has fallen to its lowest level in five years, as business leaders grapple with uneven returns from artificial intelligence, rising geopolitical risk, and intensifying cyber threats.
According to PwC's 29th Global CEO Survey, only three-in-ten (30%) CEOs say they are confident about revenue...
Most conversations about AI still centre on models, compute, and who has access to the most sophisticated technology. But after spending time with enterprise leaders across APJ, I’d argue that’s not where the real challenge lies anymore.
The organisations struggling to move beyond AI pilots aren’t failing because of the...
Microsoft has released new Singapore findings from its 2026 Work Trend Index, showing that employees here are among the world’s most active and responsible users of AI at work.
The data points to strong AI diffusion across the workforce, and a significant opportunity for organisations to put the right structures...
Avature’s AI Impact Report 2026 is a benchmark examining how HR professionals are applying artificial intelligence across HR functions and where progress continues to stall.
The study finds that while interest in AI remains strong, many HR teams are still in the early stages of adoption. In most organizations, AI...
Supermetrics has released its 2026 Marketing Data Report based on a global survey of marketers at leading brands and agencies.
The report finds that leadership urgency around AI continues to rise, with 80% of marketers feeling pressure to adopt AI. Yet only 6% have fully implemented it in their workflows,...
Artificial intelligence (AI) is becoming a part of everyday work in Singapore, with almost one in four (23%) workers using it nearly daily, and 56% using it at least multiple times a week, according to ADP Research’s most recent issue of People at Work 2026.
While Singapore’s workforce is using...
The transition to an Agentic Enterprise, where humans and AI agents work together, is gaining momentum as organisations in Singapore currently use an average of 12 agents with the number projected to climb 58% within two years.
However, Singapore IT leaders face looming orchestration and governance challenges: 50% of agents currently...
