Enterprises, both big and small have accelerated their digitalisation efforts through the course of the COVID-19 pandemic, and this has led to the surge in electronic waste in Singapore. This is part of a global problem with e-waste predicted to grow to a colossal 74 million metric...
Data analytics is no longer a buzzword and driving data-driven outcomes should no longer be complicated. It’s been almost a decade since the Singapore government launched its Smart Nation initiative – a national effort to drive pervasive adoption of digital and smart technologies throughout the city state...
In the past year, HR professionals have dramatically changed how they connect with employees and enable them to stay relevant, as onboarding and training activities were reimagined as virtual events. As businesses changed strategies, and digitalisation supported these plans, virtual training became an important way to ensure...
It’s probably safe to say we’re all happy to see the end to a disastrous 2020. While a mass vaccination programme that may herald the return of life as we knew it, BC – Before COVID – is under way in many countries, the pandemic has changed...
In this Internet age our personal data is stored on multiple servers, and is constantly being shifted around across platforms. Many of us do not realise how our data is being handled, and whether our personal information is stored securely. What can be done to ensure large...
Employees have found new, collaborative ways to tackle projects, and along the way, forged even closer connections. Teams have come up with exciting new ideas in virtual meetings, live-chatted through successful product sprints and many even attended virtual bonding sessions together. The physical “water cooler” may be...
In recent years, the Southeast Asian financial industry has been witnessing radical changes due to the numerous innovations driven by fintech companies to improve financial services. According to a study conducted by Google, Temasek, and Bain & Company, the region's emerging economies will likely reach a combined...
Cloud computing has grown significantly in Southeast Asia, although adoption varies across the region. Adoption also accelerated last year due to the pandemic as organizations gave employees access to information and applications to help them get their job done from home. IDC predicted...
In today’s digital world, customer service expectations are evolving at such a fast pace. Fast response times, round-the-clock availability and omni channel service sits high on the wish list of today’s consumers when asked about customer service expectations.  According to the latest e-Conomy SEA Report, Southeast Asia...
Business leaders no longer need to be told how important cybersecurity is; COVID-19 and work-from-home orders as a consequence of government measures such as the Circuit Breaker in Singapore and the Movement Control Order in Malaysia, have ensured that even the most sceptical business leaders now understand...