Ransomware, phishing, and malware attacks have unfortunately become a harsh reality for small and medium-sized enterprises (SMEs), that do not have the resources for stringent cybersecurity defences. As cybercrime becomes more professional and automated, cyber-attacks can be potentially deadly for SMEs who risk losing...
Over the last few years, we have seen seismic shifts in consumer behaviours and expectations in the wake of the pandemic and its related lockdowns. As COVID becomes endemic, we see life resuming with some sense of normality and a renewed interest by people to do more...
Digitalising paper invoicing across Southeast Asia’s millions of small and medium sized enterprises (SMEs) is a major opportunity in the post-COVID era as economies ramp up digital transformation efforts to better weather future shocks. Finance departments serve a fundamental role in every company, processing...
The tech market has been volatile of late. We’ve witnessed massive retrenchments and lay-offs in the tech industry recently at tech giants like Tesla and Shopee. Despite this, there remains a tech talent crunch, and experts suggest that tech-related job roles will still...
Workplaces of today are no longer the same as before. With hybrid work fast becoming the norm globally, and Gen-Zs and millennials comprising 75% of the workforce by 2025, the traditional workplace that people were once familiar with has undoubtedly been transformed. Such revolutionary changes also mean...
Like all businesses hit by the pandemic, small and medium enterprises (SMEs) in Southeast Asia have had to adapt to survive the unexpected disruption. From retailers to food outlets, many moved to online channels, while others looked to digital technologies to better optimize operations and keep their...
Over the past two years, Asian companies across the board pushed through with digital transformation faster than the rest of the world. According to the IDC, ICT spending grew in 2021 by more than 7.1% in APAC to US$950 billion, and is expected to reach US$1.1 trillion...
The COVID-19 pandemic was an unprecedented crisis that affected every aspect of our world. The human and social costs of the disease were staggering, and the disruption to the global economy was acute. Unsurprisingly, small and medium businesses (SMBs) were among the worst hit,...
The online shopping space has been growing and evolving.  Merchants are constantly under pressure to deliver shopping experiences that make it easier for their shoppers. As a result, shoppers around the world, including those in the US and China, have embraced significantly improved checkout experiences in recent...
Omnichannel commerce has seen significant growth over the last few years. This was induced by global lockdowns and social distancing measures, changes in consumer behavior, and the emergence of new technologies. The omnichannel shopping surge has amplified shopper expectations while putting new demands on...