Back in 2019, a survey found that 49% of Singaporeans considered shopping a hobby. Five years down the line, many can still attest to the joy of shopping – online or at a mall. It goes without saying that retail is a key pillar of the Singapore...
Toku has unveiled new research showing that three out of four of Singapore consumers are more confident in recognising scam calls and SMS than they were 12 months ago. Toku's Customer Engagement Report 2023 polled 1,000 Singapore residents to shine a spotlight on the way they interact...
HP has revealed 56% of millennials (27 to 42-year-olds) and 55% of Gen X (43 to 58-year-olds) strongly believe that adopting technology for business is a smart choice for the future. But findings from the HP Smart Where IT Matters Study, show a generational gap...
A report by MIT Technology Review Insights explores opportunities for businesses to leverage data and generative AI to deliver growth. The report, "Laying the foundation for data- and AI-led growth," is produced in partnership with Databricks and is based on a global survey of 600 CIOs, CTOs, CDOs,...
SGTech has launched the ‘Generative AI for the Tech Workforce’ as a dedicated resource aimed at driving digital transformation for businesses. This resource guide will aid businesses such as SMEs, to leverage the use of Generative Artificial Intelligence or GenAI solutions and the corresponding training needs for...
Informa Tech has launched its first Trust in Marketing Index, measuring the state of the relationship between marketers and senior B2B technology buying decision-makers. The Index, which reveals an overall score of 61 on a scale of 1 to 100, uncovers the disparity between...
The boom in the subscriptions economy is causing 'subscription fatigue' in the Philippines and India, according to a new survey. Nearly nine in ten (85%) Filipino subscribers believe there are now "too many" subscription services available. The figure for Indian subscribers is 89%.   As...
Zendesk, Inc. has released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. In this era, the shift to AI-driven service will create a big divide between companies who use AI to create the best customer experiences and...
Salesforce has released its latest State of Commerce report with insights from 2,700 ecommerce practitioners across 15 countries, including 200 from Singapore, as well as a global analysis of the buying behaviours of over 1.5 billion B2B and B2C customers. Singapore has one of the world’s...
Vertice has announced the results of its global survey, which reveals that a lack of alignment between finance and tech leaders is preventing companies from controlling cloud spending. Amidst cloud costs rising by an average of 35% year on year, Vertice surveyed 600 finance...