Kantar has identified Amazon as the global media brand in which consumers enjoy ads the most. Adverts on the Amazon platform were cited by consumers as more relevant and useful than others. Media Reactions 2022, the third edition of Kantar's global Ad Equity ranking...
A report by MIT Technology Review Insights explores how global organizations are reassessing their customer experience (CX) workforce and processes in the post-pandemic era. The report, "Customer experience and the future of work," is produced in association with Genesys and is based on a survey of...
Ivanti has announced the results of the Ransomware Index Report Q2 - Q3 2022 that it conducted with Cyber Security Works, a Certifying Numbering Authority (CNA) and Cyware, a leading provider of the technology platform to build Cyber Fusion Centres.  The report revealed that ransomware has grown...
Sophos, a global leader in next-generation cybersecurity, has published a new sectoral survey report, The State of Ransomware in State and Local Government 2022, which found that 72% of state and local government organizations attacked by ransomware had their data encrypted—7% more than the cross-sector average.
According to Zendesk’s CX Accelerator report , ‘exceptional’ is what businesses must strive for when it comes to meeting customer expectations. However, just 7% of Singapore businesses are qualified as ‘CX Champions’ – those considered the highest standard-bearers – meaning there are only a...
A study by Schneider Electric has found that the sustainability momentum in Singapore has accelerated strongly over the last 12 months, with nine in 10 (90%) business leaders stating that they now work for organisations with sustainability strategies and policies, compared to less than seven in 10 (67%)...
Prudential Singapore  has launched a mobile app, Business@Pulse, to help SME employees manage their group insurance conveniently and seamlessly. They will be able to view their medical and employee benefits as well as submit claims through the mobile app, at any time, and from anywhere.Through...
Info-Tech Research Group has published its annual trends report on the upcoming priorities security leaders need to plan for. Info-Tech's Security Priorities 2022 report combines insights from the 2022 security priorities survey and other related industry reports that the firm releases throughout the year. This new...
Established 20 years ago, ZENXIN Organic runs an extensive organic network across Southeast Asia, from organic processing facilities to organic farms and growers. Through its stores and partnered supermarkets, ZENXIN sells domestic and imported organic food in Singapore and Malaysia, and even further in the region, including...
According to Forrester's 2023 Planning Guides business leaders who plan for "business as usual" modest spending increases in the year ahead will fall short. Indeed, due to an unpredictable and turbulent economy, leaders will need to tackle planning with discipline and precision in order to trim...