A study of over 3,300 buyers and 2,100 sellers across Malaysia by online marketplace platform Shopee on its users, examines the impact Malaysians are making on the economy through their continued online shopping behaviours. The Celebrating the Heart of Malaysia on E-Commerce marketplace survey from...
SingSaver, a Singapore-based financial comparison platform, has identified cashback as the number one reward women look for when choosing a credit card. The survey of women aged 21-55, which includes millennials, also sheds light on women’s changing attitudes to personal finance and indicates a shift towards greater...
HealthMetrics is a cloud enterprise platform for companies to manage their employees' healthcare benefits holistically. Through the ability to automate healthcare management processes in a scalable manner, they are able to offer their clients more control over their workflows, real-time administrative capabilities, and data analytics for planning...
New research from OpenText reveals the extent to which the pandemic has changed customers’ expectations of brands, and the increasingly important role of a streamlined digital experience post-COVID. The new data – from a survey of 1,000 Singaporean respondents – reveals that 71% of...
Salesforce has partnered with SBF for the Salesforce Small Business Relief Grants Programme to support selected Singapore-registered small and medium-sized enterprises (SMEs). Applications for the grant opened on 23 November 2020.In partnership with SBF, Salesforce is offering S$960,000 in cash grants to selected SMEs to aid their...
In today’s digital world, customer service expectations are evolving at such a fast pace. Fast response times, round-the-clock availability and omni channel service sits high on the wish list of today’s consumers when asked about customer service expectations.  According to the latest e-Conomy SEA Report, Southeast Asia...
Integral Ad Science released the sixteenth edition of the Media Quality Report, highlighting brand safety, ad fraud, and viewability trends across display, video, mobile web, and in-app advertising. This provides transparency into the performance and quality of APAC digital media, alongside global comparisons. Key...
Infobip has identified five common frauds impacting mobile users in the messaging ecosystem, explaining the security challenges enterprises and mobile network operators (MNOs) face in the application-to-person (A2P) messaging ecosystem. The company also explains its role as a co-guardian of the A2P ecosystem with MNOs,...
Consumers in Singapore visit more than five (5.4) online retailers on average before deciding where to buy, according to a new 'Singapore Retail Trends' report commissioned by Amazon. The report also found that over two-thirds (68.3%) of Singaporean shoppers look both online and in-store...
Economic headwinds, changing B2B buying behaviors, and fewer resources are some of the critical challenges facing event practitioners in 2023, according to the 3rd annual Events Outlook Report from Splash. The survey of 670 event marketers and professionals in North America, Europe, and the UK, conducted in late 2022,...