Storyblok has released research which reveals that many businesses misunderstand what consumers want out of online shopping.
The survey of 6,000 consumers and 500 business leaders at medium-sized e-commerce companies across the US and Europe shows 77% of companies believe features such as chatbots enhance the customer experience, whereas...
SingSaver, a Singapore-based financial comparison platform, has identified cashback as the number one reward women look for when choosing a credit card. The survey of women aged 21-55, which includes millennials, also sheds light on women’s changing attitudes to personal finance and indicates a shift towards greater...
The APAC edition of Meltwater’s State of Social Media 2023 report found that businesses in the region are increasing their social media investments amid economic uncertainties.
According to the study, 3 in 5 marketers and communication professionals in APAC regard social media as more...
According to Zendesk’s CX Accelerator report , ‘exceptional’ is what businesses must strive for when it comes to meeting customer expectations.
However, just 7% of Singapore businesses are qualified as ‘CX Champions’ – those considered the highest standard-bearers – meaning there are only a...
Stridec Worldwide is helping more food and beverage (F&B) businesses get found online to generate more traffic, customers and revenue, by recommending the top 3 SEO strategies that they should implement as part of their ongoing search optimisation efforts.The market is getting more competitive than ever, and...
