Shopmatic, a Singapore based International e-commerce company, announced in October 2019 its acquisition of CombineSell, a Software as a Service (SaaS) platform that automates & simplifies multichannel e-commerce selling by aggregating popular online marketplaces into a single platform.
Anurag Avula, Co-Founder & CEO, Shopmatic,...
E-commerce is here to stay, as shopping from home becomes the new normal in the COVID-19 pandemic. According to the Global Ecommerce Update 2021 by eMarketer, Retail e-commerce sales grew by 27.6% in 2020 globally, with sellers going global with their brands on platforms like eBay. But...
According to the first Carousell Recommerce Index, led by Carousell Group, 74% of Singaporean users opt for secondhand because of its value for money.
This is higher than the Carousell Group's average of 67%, and the third-highest market with an inclination towards pragmatism as their...
Zendesk, Inc. has released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. In this era, the shift to AI-driven service will create a big divide between companies who use AI to create the best customer experiences and...
While the pandemic has curtailed international travel, Singaporeans remain spoiled for choice in the variety of restaurants serving a vast array of global cuisines. And, while necessary measures to safeguard public health have meant a more challenging environment for those in the food and beverage industry, technological...
The Monetary Authority of Singapore (MAS) and the Bank of Thailand (BOT) have launched the linkage of Singapore’s PayNow and Thailand’s PromptPay real-time retail payment systems.
The linkage is the culmination of several years of extensive collaboration between MAS and BOT, both countries’ payment...
In 2020, with uncertain times taking the world by a storm, many businesses have fallen victim to the pandemic and its devastating impact.
During Singapore's circuit breaker, individuals and businesses alike, were constrained from many day-to-day activities in an attempt to curb the virus;...
A survey by Amazon Singapore, in collaboration with YouGov, revealed that consumers are placing a growing importance on product quality and authenticity as cost remains the top consideration for online purchases.
The survey also shed light on local shoppers’ perceptions around the responsibility of...
The COVID-19 pandemic has posed an exceptionally difficult challenge for the travel industry, exacerbated by its impact occurring across all markets. Travel brands and marketers face challenges in creating travel experiences with their customers and clients while simultaneously complying with health precautions
While COVID-19...
