The recent years have seen a raft of changes for the retail sector, many accelerated by the onset of the COVID-19 pandemic. These include the pandemic challenges to brick and mortar establishments, the growth of e-commerce, the expansion of delivery platforms, changes in consumer expectations, and a...
Amazon has launched the Intellectual Property Accelerator (IP Accelerator) in Singapore, facilitating small and medium-sized businesses (SMBs) to obtain trademarks, protect their brands and tackle infringing goods both in Amazon's stores and the broader marketplace. IP Accelerator directly connects Singapore SMB owners with a network of...
Digital payments have received an unambiguous boost in Singapore, prompted largely by changes to shopping behaviour during the pandemic, according to the results of the UOB ASEAN Consumer Sentiment Study. Seven in 10 consumers here said that since the onset of the COVID-19 virus,...
Visa has signed a three-year Memorandum of Understanding (MoU) with the Singapore Tourism Board (STB) to address the needs of Singapore’s tourism and lifestyle small and medium-sized enterprises (SMEs) impacted by COVID-19. The STB-Visa collaboration focuses on two strategic areas to revive the local...
Shopee has teamed up with Google to launch Google Ads with Shopee, a marketing solution for brands to drive sales online. The launch reflects a shared commitment between Shopee and Google to accelerate digitisation and enable e-commerce growth for brands across the region. Through...
Shopee Singapore has released its report, 'Past the Starting Line: Adapting to Singapore's Digital Consumers in 2023'. To better understand e-commerce usage and attitudes of consumers, Shopee Singapore conducted an online survey in Singapore on 5 December 2022 among 1,361 Shopee users aged 15 to 70 years...
Research from Twilio shows that investment in customer engagement continues to drive revenue growth and help companies meet their financial goals in the face of economic headwinds. Twilio's fourth annual State of Customer Engagement Report reveals that amid constrained resources and economic uncertainty, investment in digital...
According to a GlobalData report, the cloud market in Asia Pacific (APAC) is estimated to skyrocket to $288 billion by 2024.  The retail cloud market will no doubt play a part in this increase while the continued “temporary” pandemic-forced shutdowns and economic recovery continue to disrupt the...
E-commerce is here to stay, as shopping from home becomes the new normal in the COVID-19 pandemic. According to the Global Ecommerce Update 2021 by eMarketer, Retail e-commerce sales grew by 27.6% in 2020 globally, with sellers going global with their brands on platforms like eBay. But...
Almost 30,000 retail shops were onboarded on foodpanda shops in the past year, with SMEs making up almost half of shops that had gone digital. This marks the first step in helping SME businesses build a strong digital core, to become more risk-resilient and cater to their customers' new...