Although many small businesses in Indonesia were adversely impacted by COVID-19 in 2020, a strong focus on online sales and customer satisfaction should lead to a rebound in small business activity in 2021, according to CPA Australia. CPA Australia's Asia-Pacific Small Business Survey shows the...
Game Xtreme was founded more than eighteen years ago. From their beginnings in a humble shop house, they have grown to a familiar presence through their multiple retail outlets in heartland malls. While the pandemic has affected their brick-and-mortar retail, it did not curb...
Global marketplace accelerator Pattern has analysed 40 consumer brands selling on Tmall Global, the cross-border platform of China's largest online marketplace, to understand and create benchmarks for best practice on the platform. The analysis has been published in the company's Tmall Global Benchmarking Report that is available for...
The online shopping space has been growing and evolving.  Merchants are constantly under pressure to deliver shopping experiences that make it easier for their shoppers. As a result, shoppers around the world, including those in the US and China, have embraced significantly improved checkout experiences in recent...
New research from OpenText has revealed that nearly half (45%) of Singaporean consumers would never buy from a brand again if it was accused of working with unethical suppliers. Instead, they would look to find an alternative brand that engages in responsible sourcing. The...
The COVID-19 pandemic has posed an exceptionally difficult challenge for the travel industry, exacerbated by its impact occurring across all markets. Travel brands and marketers face challenges in creating travel experiences with their customers and clients while simultaneously complying with health precautions While COVID-19...
SingSaver, a Singapore-based financial comparison platform, has identified cashback as the number one reward women look for when choosing a credit card. The survey of women aged 21-55, which includes millennials, also sheds light on women’s changing attitudes to personal finance and indicates a shift towards greater...
Amazon Singapore has released the results of a nationwide survey on consumer shopping behaviour in the past year, conducted by YouGov.  Surveying 1,207 adults in Singapore, the study sought to explore the online shopping behaviour across three main generational groups in the country – Gen...
According to a GlobalData report, the cloud market in Asia Pacific (APAC) is estimated to skyrocket to $288 billion by 2024.  The retail cloud market will no doubt play a part in this increase while the continued “temporary” pandemic-forced shutdowns and economic recovery continue to disrupt the...
One in two Singapore consumers (51 per cent) said they prefer to shop at local businesses to help them recover from the business fallout from COVID-19, according to the UOB ASEAN Consumer Sentiment Study. The study findings come as one in two local businesses have reported revenue...