Shopee has teamed up with Google to launch Google Ads with Shopee, a marketing solution for brands to drive sales online. The launch reflects a shared commitment between Shopee and Google to accelerate digitisation and enable e-commerce growth for brands across the region. Through...
Zendesk, Inc. has released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. In this era, the shift to AI-driven service will create a big divide between companies who use AI to create the best customer experiences and...
Business leaders representing the major retail landlords and tenants in Singapore have been appointed members of the Fair Tenancy Industry Committee (FTIC). The FTIC will take the lead and act as the custodian of the Code of Conduct (CoC) for the Leasing of Retail Premises in Singapore.Major...
Zwipe, a biometric fintech company, conducted a comprehensive consumer investigation in Singapore during Q4 2021 to study 150+ consumers' payment preferences and feedback on biometric payment cards. Consumers' feedback on biometric payment cards was extremely positive, indicating a strong demand...
NTUC LearningHub (NTUC LHUB) and TikTok have signed a Memorandum of Understanding (MOU) today to officially launch their partnership to help 1,500 micro-businesses and freelancers in Singapore to connect with audiences through engaging social media content creation and trends via a platform like TikTok to drive business...
With the pandemic limiting opportunities to exercise in public spaces and boosting the presence of food delivery apps in our lives, watching our diets is an important way to stay lean and healthy. And in a similar way, with the pressures that the pandemic...
The recent years have seen a raft of changes for the retail sector, many accelerated by the onset of the COVID-19 pandemic. These include the pandemic challenges to brick and mortar establishments, the growth of e-commerce, the expansion of delivery platforms, changes in consumer expectations, and a...
The pandemic has reshaped shopping habits online, and new consumer behaviors are here to stay. Over three quarters of online shoppers in Singapore now say they are onboard with cross-border shopping, nearly double the number who were receptive to the idea before the pandemic.
Southeast Asia’s digital economy is set to be a USD 1 trillion market by 2030, providing businesses with fresh opportunities to capitalize on the digital wave. Companies from all industries have set their sights on this market, with research indicating that 95 per cent of business leaders...
The Ministry for Trade and Industry (MTI) has released guidelines on 6 May for the gradual resumption of business operations. This follows the Multi-Ministry Taskforce’s  announcement on 2 May 2020 that it would progressively ease some of the tighter circuit breaker measures over the coming weeks.