In today’s digital world, customer service expectations are evolving at such a fast pace. Fast response times, round-the-clock availability and omni channel service sits high on the wish list of today’s consumers when asked about customer service expectations. According to the latest e-Conomy SEA Report, Southeast Asia...
Pace Enterprise (Pace), a fintech solutions provider, has announced an exclusive regional partnership with luxury goods and retail specialist, Valiram.
Through this partnership, Valiram’s brands in the region will offer Pace’s Buy Now Pay Later (BNPL) solution to all its customers, allowing them to...
Research by Qualtrics reveals how consumer behaviour and expectations are changing in Singapore, and the new experiences businesses should provide to meet the needs of consumers today and in the future.
The study from the Qualtrics Experience Management (XM) Institute, "2021 Consumer Trends in APAC", examined the...
Founded in 2018, Social Gifting was established to empower differently-abled individuals and seniors through crafting, in hopes of helping them reintegrate back into society. Yet while the social enterprise provided much needed support for these individuals, its own survival as an organisation was tested during the onset...
NTUC LearningHub (NTUC LHUB) and TikTok have signed a Memorandum of Understanding (MOU) today to officially launch their partnership to help 1,500 micro-businesses and freelancers in Singapore to connect with audiences through engaging social media content creation and trends via a platform like TikTok to drive business...
While the pandemic has presented unprecedented challenges and disruption to the global business environment, it has also opened up possibilities for companies that position themselves to seize them.
Key to weathering the disruptions and realising growth plans are strong and agile financial foundations. One...
Razer Merchant Services has partnered with KK SUPER MART to enable Razer Cash for online Shopee purchases, in an effort to encourage e-commerce participation among the unbanked segments of Malaysians.
Razer Cash is a payment option that e-commerce customers can utilize to make cash payments...
Retailers in Singapore are grappling with shortage of manpower, with 9 in 10 retail employees either 'somewhat agreeing' (48%) or 'strongly agreeing' (45%) that there is a manpower shortage.
Hence, retailers need to address the concerns of the workforce, with 2 in 5 (44%) retail employees...
Shaw Theatres now offers movie ticket purchases on the Google Pay Singapore app. This partnership comes against the backdrop of the COVID-19 pandemic, whereby seamless contactless transactions are preferred. Shaw Theatres customers can do so from the convenience of their homes or any location.
According to the first Carousell Recommerce Index, led by Carousell Group, 74% of Singaporean users opt for secondhand because of its value for money.
This is higher than the Carousell Group's average of 67%, and the third-highest market with an inclination towards pragmatism as their...
