The COVID-19 pandemic has posed an exceptionally difficult challenge for the travel industry, exacerbated by its impact occurring across all markets. Travel brands and marketers face challenges in creating travel experiences with their customers and clients while simultaneously complying with health precautions While COVID-19...
The recent years have seen a raft of changes for the retail sector, many accelerated by the onset of the COVID-19 pandemic. These include the pandemic challenges to brick and mortar establishments, the growth of e-commerce, the expansion of delivery platforms, changes in consumer expectations, and a...
Southeast Asia’s digital economy is set to be a USD 1 trillion market by 2030, providing businesses with fresh opportunities to capitalize on the digital wave. Companies from all industries have set their sights on this market, with research indicating that 95 per cent of business leaders...
OCBC Bank has seen a surge in the use of PayNow by its small and medium enterprise (SME) customers, among whom seven of every 10 have registered for the funds transfer service. The volume of PayNow transactions by the bank’s SME customers in the first 10 months...
OCBC Bank now leverages Visa Commercial Pay mobile solution as part of its inaugural virtual purchasing card offering. The OCBC Virtual Purchasing Card enables businesses to digitalise and streamline all their payment requirements. This solution provides real-time visibility of their employees’ spending on OCBC...
The F&B industry is undoubtedly one of the hardest hit industries by COVID-19, resulting in  a more challenging operating environment for many restaurants and eateries. Revenues have significantly dipped and recovery is slow with each phase of Singapore’s COVID-19 journey. Operational factors like steep fixed overhead costs...
Swift has  published the results of a global survey of 7,000 consumers and small businesses on attitudes to low-value cross-border payments, finding that security and transparency are the most important factors when sending money internationally. Security was named as the key driver in the...
According to the first Carousell Recommerce Index, led by Carousell Group, 74% of Singaporean users opt for secondhand because of its value for money. This is higher than the Carousell Group's average of 67%, and the third-highest market with an inclination towards pragmatism as their...
The Christmas gifting season is pivotal for e-commerce businesses as they offer the chance to boost sales, acquire new customers, clear inventory, enhance brand visibility, gather valuable data, foster customer loyalty, and stay competitive in this ever-evolving landscape. After the popular Black Friday and...
The consumer tech and durables industry in Asia Pacific is experiencing a transformative phase, driven by fast evolving market trends and shifting consumer behaviour. Despite facing economic headwinds, the region continues to maintain its status as a global hub for technological innovation and development.