Adrian Ho was inspired to trade in luxury watches due to his 18 year passion for collecting vintage timepieces. Like many other retailers, his efforts are helped by global ecommerce platforms that create export opportunities for micro, small and medium Enterprises (MSMEs): eBay, in his case.
Digital scams are everywhere in our daily lives. Whether at home, the workplace or on the go, we're inundated by phone, text and email with offers for "free gifts" and traps to "act now" to supply personal information before a vital service gets cut off. And this...
COVID-19 has done much to change the purchase habits of consumers around the world, especially by significantly accelerating the adoption of online commerce. Around the world, retail stores shut down as countries entered lockdowns to prevent the spread of the virus during the start of the pandemic....
Research from Manhattan Associates has found that 80% of Australians are now more discerning and selective in their purchasing decisions compared with twelve months ago, creating a significantly higher barrier to sale for local retailers.
Between inflation and interest rate rises, consumers find themselves caught in...
foodpanda and TabSquare are jointly offering digital solutions for restaurants to streamline processes and elevate dining experiences.
Under parent company Delivery Hero, the two brands are working with restaurants in Asia starting with Singapore, Malaysia, the Philippines, and Taiwan to digitise their ordering, payment,...
Swift has published the results of a global survey of 7,000 consumers and small businesses on attitudes to low-value cross-border payments, finding that security and transparency are the most important factors when sending money internationally.
Security was named as the key driver in the...
Research from Twilio shows that investment in customer engagement continues to drive revenue growth and help companies meet their financial goals in the face of economic headwinds.
Twilio's fourth annual State of Customer Engagement Report reveals that amid constrained resources and economic uncertainty, investment in digital...
A survey by Amazon Singapore, in collaboration with YouGov, revealed that consumers are placing a growing importance on product quality and authenticity as cost remains the top consideration for online purchases.
The survey also shed light on local shoppers’ perceptions around the responsibility of...
MoEngage has revealed the results of a survey focused on consumers' expectations of how brands leverage personalization to interact with them. The report, The Personalization Pulse Check Report 2023, polled 2,000 consumers across North America to learn more about the kinds of messages customers expect to receive from their favorite brands,...
Singaporean consumers cite delivery and payment issues as top concerns when shopping online, but retailers could be doing more to address these concerns, according to a recent survey by payments and commerce automation platform Primer.
Conducted online in May 2023 across 300 retail business decision...
