As we sail into 2021 and reflect on the year gone by, there are several key learnings that we can take with us from perhaps the biggest crises we have faced in our careers. The combined social, economic, and health crises due to the pandemic has stress-tested...
The Southeast Asian region has always been a critical cog in the global economic engine. Even amid the global health crisis, the region's economy has remained resilient and relatively composed, dropping only by 1.5 percent during the pandemic while the rest of the world dipped by 3.2...
Recent technologies such as cloud and the Internet of Things (IoT) have disrupted the business landscape, leveling the playing field for small medium businesses (SMBs) to compete with established industry players in today’s digital economy. With SMBs making up 99% of Singapore companies, contributing 50% of the...
It seems almost a cliché to say that one’s business is committed to quality; after all, the products and solutions offered by tech companies form the foundations of both work and leisure in the modern world, and customers have come to expect rock-solid quality assurance.
It’s no secret that 2020 has been a challenging year for businesses, particularly SMEs. In response, the Singapore Government has introduced several forward thinking initiatives to support local businesses and help them become more resilient and competitive. Two such initiatives are the S$200 E-invoicing...
Organizations gravitate toward software purpose-built for enterprise use, rather than what’s designed for consumers, for a reason. Businesses have a wider range of requirements and the software they use should scale and adapt to changing needs. So why is it, when it comes to e-signature technology, some...
Workplaces of today are no longer the same as before. With hybrid work fast becoming the norm globally, and Gen-Zs and millennials comprising 75% of the workforce by 2025, the traditional workplace that people were once familiar with has undoubtedly been transformed. Such revolutionary changes also mean...
Before the pandemic, mid-market companies in Southeast Asia were seen as major players in economic development, having delivered a rising trajectory for annual sales. In the 2018 EY Growth Barometer, 40% of companies in APAC were targeting double digit growth rates comparing to the projected global growth...
As brands adopt generative AI (GenAI) to personalize interactions, a new challenge arises: AI hallucination. This occurs when AI-generated content deviates from facts and accurate information, leading to unintentional misinformation. Building a strong reputation, credibility, and customer trust requires brands to address the potential...
Small and medium-sized enterprises (SMEs) in Singapore are already grappling with numerous headwinds - rising inflation, supply chain disruptions, geopolitical tensions, and the lingering effects of the pandemic, have significantly increased costs for businesses. What’s more, 7 in 10 Singapore SMEs are also anticipating a potential recession,...