The COVID-19 pandemic was an unprecedented crisis that affected every aspect of our world. The human and social costs of the disease were staggering, and the disruption to the global economy was acute.
Unsurprisingly, small and medium businesses (SMBs) were among the worst hit,...
Last December, many consumers suddenly found themselves unable to watch their favourite shows on popular streaming networks and unable to purchase goods from an e-commerce giant. These sites, hosted on the cloud, were likely out due to API issues, or application programming interface, a set of protocols...
November marks the beginning of a hectic shopping period in Singapore and across Asia with Single’s Day, Black Friday and Cyber Monday leading up to the festive season with more retail sales.
With International Fraud Awareness Week and the holiday shopping season officially underway,...
The world has entered uncharted waters: COVID-19 has altered everything. Many of us have had to minimise physical interactions to live and work virtually. Companies and individuals have pivoted, reinvented, and transformed to meet the current demand.
COVID-19 is not over yet, and the need...
In just over a year, the COVID-19 pandemic brought about years of change in the way all companies in do business. According to McKinsey, companies have accelerated the digitalization of their customer and supply chain interactions and internal operations by three to four years. But with this...
Many businesses remain resilient across the Southeast Asian region despite the shadow cast by the global COVID-19 pandemic. In Singapore, business sentiment among small and medium-sized enterprises (SMEs) is at its highest since the pandemic, with business leaders looking beyond recovery and seizing new opportunities to grow, according...
When it comes to payments, we are no longer limited to paper or plastic. Digitalisation has created new ways to send and receive payments with greater efficiency, accuracy and transparency.
The growing trend of faster payments with solutions – for instance, PayNow helping users...
Workplaces of today are no longer the same as before. With hybrid work fast becoming the norm globally, and Gen-Zs and millennials comprising 75% of the workforce by 2025, the traditional workplace that people were once familiar with has undoubtedly been transformed. Such revolutionary changes also mean...
COVID-19 has disrupted the way we work and live, and much of the impact was felt in the heart of our Asian economy – our small and medium businesses (SMEs). Nearly 18% of East Asia and Pacific SMEs had to close between January and May 2020, and...
