The COVID-19 pandemic was an unprecedented crisis that affected every aspect of our world. The human and social costs of the disease were staggering, and the disruption to the global economy was acute.
Unsurprisingly, small and medium businesses (SMBs) were among the worst hit,...
The online shopping space has been growing and evolving. Merchants are constantly under pressure to deliver shopping experiences that make it easier for their shoppers. As a result, shoppers around the world, including those in the US and China, have embraced significantly improved checkout experiences in recent...
Omnichannel commerce has seen significant growth over the last few years. This was induced by global lockdowns and social distancing measures, changes in consumer behavior, and the emergence of new technologies.
The omnichannel shopping surge has amplified shopper expectations while putting new demands on...
In the pre-pandemic era, the goal of optimising the supply chain has led to the creation of the just-in-time model. Through lean inventories and just-in-time delivery, the model was lauded for its potential to reduce costs and wastage while increasing operational efficiency.
However, the...
The COVID-19 pandemic abruptly sent everyone home from the office – and sent IT scrambling to help everyone get connected. It was hasty and messy and often chaotic, despite valiant efforts from IT.The office-as-default structure that dominated the business landscape for generations is likely never to return....
The Singapore economy has entered a new phase of growth. Despite ongoing COVID-19 limitations and supply chain disruptions, Singapore's GDP expanded by 7.6 per cent in 2021, a strong rebound from the 4.1 percent contraction in 2020.
A similar trend of growth and recovery...
Having lived and worked in many countries, I can understand why Singapore is seen as an innovation hub globally. According to the Global Innovation Index (GII), Singapore has consistently been among the top 10 most innovative economies for the past 14 years.
Our island...
Companies worldwide face increasingly complex challenges, competition, and potential revenue loss as a result of unexpected machine failure. In fact, the world’s largest manufacturers are losing close to $1 trillion a year due to machine failure. This trend has been further exacerbated by the COVID-19 outbreak, which...
The Southeast Asian region has always been a critical cog in the global economic engine. Even amid the global health crisis, the region's economy has remained resilient and relatively composed, dropping only by 1.5 percent during the pandemic while the rest of the world dipped by 3.2...
Last December, many consumers suddenly found themselves unable to watch their favourite shows on popular streaming networks and unable to purchase goods from an e-commerce giant. These sites, hosted on the cloud, were likely out due to API issues, or application programming interface, a set of protocols...
