Research by Qualtrics reveals how consumer behaviour and expectations are changing in Singapore, and the new experiences businesses should provide to meet the needs of consumers today and in the future.
The study from the Qualtrics Experience Management (XM) Institute, "2021 Consumer Trends in APAC", examined the perspectives of 1,000 consumers in Singapore....
E-commerce enabler Shopmatic is offering zero hosting charges to anyone signing up between 3rd June and 31st August 2021.
As part of its 'Inspiring Entrepreneurship Programme' merchants will be able to use the entire Shopmatic platform for setting up their ecommerce presence without paying any sign-up charges. All they will pay is...
Criteo has announced their latest research around ecommerce trends observed during Ramadan this year, which took place from 12 April to 12 May.
The second year in a row that Muslims are observing Ramadan under COVID-19 conditions, Criteo’s data revealed an uptick in indexed traffic and sales in Southeast Asia,...
This past year has been especially challenging for SMBs in the region, with International Data Corporation (IDC) reporting 70.6 percent of micro and SMBs forced to temporarily cease operations due to the pandemic.
In response, TikTok has introduced Shop Local Saturday, an initiative to support small and medium businesses (SMBs)...
Instead of bringing businesses closer to their customers, Singapore’s digital pivot last year has in fact widened the gap between what consumers expect of brands, and what businesses actually deliver.
According to the new ‘Heart Matters’ study announced by SAP, Singapore’s consumers find that businesses fall short of expectations by...
As consumers alter their retail behaviour due to the pandemic, companies have increasingly turned to digital marketing as a means to reach out to their customers. Digital Marketing skills have grown in importance as the top competency required for business viability, as voted by half of employers in Singapore...
Singapore’s rollout of vaccinations and the permission for more employees to return to their workplaces give cautious hope that a sense of normalcy may return. However, the accelerated pace of digital transformation and other changes wrought by the pandemic shows no sign of abating.
Reflecting this, DPM Heng has outlined...
Payoneer Inc., a global payment and commerce-enabling platform, has announced a multifaceted relationship with Mastercard. Beginning with the Payoneer Digital Purchasing Mastercard, targeted at SMBs, eCommerce sellers and freelancers worldwide, Payoneer and Mastercard will work closely to better meet the needs of the B2B market.
This partnership comes soon after Payoneer announced...
In today’s digital world, customer service expectations are evolving at such a fast pace. Fast response times, round-the-clock availability and omni channel service sits high on the wish list of today’s consumers when asked about customer service expectations. According to the latest e-Conomy SEA Report, Southeast Asia gained 400...
Malaysia's COVID cases have increased at an alarming rate in January 2021, with 42,397 active cases and 642 accumulative deaths, resulting in MCO implementation 2.0.
Many small business owners and big enterprises are directly impacted by the unfortunate circumstances that come with the virus that alerted society globally in...
