Retail

Founded in 2018, Social Gifting was established to empower differently-abled individuals and seniors through crafting, in hopes of helping them reintegrate back into society. Yet while the social enterprise provided much needed support for these individuals, its own survival as an organisation was tested during the onset...

The recent years have seen a raft of changes for the retail sector, many accelerated by the onset of the COVID-19 pandemic. These include the pandemic challenges to brick and mortar establishments, the growth of e-commerce, the expansion of delivery platforms, changes in consumer expectations, and a...

Adrian Ho was inspired to trade in luxury watches due to his 18 year passion for collecting vintage timepieces. Like many other retailers, his efforts are helped by global ecommerce platforms that create export opportunities for micro, small and medium Enterprises (MSMEs): eBay, in his case.

Amazon’s Seller University, an online education portal, for small and medium businesses (SMBs) in Singapore, was launched at the Amazon Singapore Online Seller Summit 2020.  With interactive eLearning content, sellers on Amazon.sg can access live practice opportunities and personalized support to better operate on Amazon's store.

DHL Express has released a new Whitepaper "The Ultimate B2B E-commerce Guide: Tradition is out. Digital is in". The study predicts strong growth for the B2B E‑commerce market in the coming years: by 2025, 80% of all B2B sales interactions between suppliers and professional buyers will take...

Razer Merchant Services has partnered with KK SUPER MART to enable Razer Cash for online Shopee purchases, in an effort to encourage e-commerce participation among the unbanked segments of Malaysians. Razer Cash is a payment option that e-commerce customers can utilize to make cash payments...

To achieve growth and success past 2030, businesses must start to understand the living, shopping, and financial habits of Gen Z or Zoomers (consumers aged between 16 and 24) now - and accept that they are very different from previous generations. This demographic, who...

DHgate, a cross-border e-commerce marketplace in China has shared market trends for merchants to observe and follow during an uncertain time. From opportunism to long-termism In the past three years, cross-border e-commerce has experienced a booming time and also a slowdown due...

Southeast Asia’s digital economy is set to be a USD 1 trillion market by 2030, providing businesses with fresh opportunities to capitalize on the digital wave. Companies from all industries have set their sights on this market, with research indicating that 95 per cent of business leaders...

The COVID-19 pandemic has forced organizations to accelerate the shift to digital-first in their customers-related initiatives – from customer engagement to transactions and experiences. In fact, according to the IDC COVID-19 Impact Survey , 47% of senior executives in the region expect that their customer engagement model...