Instead of bringing businesses closer to their customers, Singapore’s digital pivot last year has in fact widened the gap between what consumers expect of brands, and what businesses actually deliver. According to the new ‘Heart Matters’ study announced by SAP, Singapore’s consumers find that...
Aon plc, in partnership with IPSOS, has released a survey that confirms the link between employee wellbeing and company performance. Aon's 2021 Global Wellbeing Survey found that improvements to employee wellbeing within a company directly impact customer satisfaction and retention. While wellbeing performance overall has a...
"Microsoft has announced its “Bersama Malaysia” (Together with Malaysia) initiative". As part of the plan, Microsoft will establish its first datacenter region in the country to deliver cloud services locally, with the ability to store data in-country. Microsoft also announced plans to skill an...
In September 2020, the SBF-Experian SME Index for 4Q20 – 1Q21F registered an overall reading of 46.3, based on data collected between July and August 2020, the lowest reading since the inception of the SME Index (“the Index”) in 2009. This index, a joint...
As Singapore emerges into a post-pandemic economy, businesses should go beyond adapting and surviving, and move to accelerate structural adaptations which will help to emerge stronger. In line with this, Budget 2021 has reaffirmed the government’s commitment to digital transformation through funding for new initiatives and...
Singapore’s rollout of vaccinations and the permission for more employees to return to their workplaces give cautious hope that a sense of normalcy may return. However, the accelerated pace of digital transformation and other changes wrought by the pandemic shows no sign of abating.
Microsoft has announced the findings from its first annual Work Trend Index. Titled "The Next Great Disruption is Hybrid Work – Are We Ready?" the report uncovers seven hybrid work trends every business leader needs to know as we enter this new era of work. The report...
According to the VMware Digital Frontiers 3.0 Study, Singapore leads Southeast Asia and other developed economies in delivering superior digital experiences and trust when it comes to government-enabled digital services. Nearly half of Singaporeans surveyed (49%) agreed that the Government now delivers better digital...
Despite stories like Bill Gates, Steve Jobs and Mark Zuckerberg whose successes came without prior business experience, the reality is that about 90 percent of new start-ups fail in the U.S., and only a handful of companies can make it to the long run. A top...
The unprecedented COVID-19 pandemic has posed severe challenges for the global economy and supply chains have been in the eye of the storm. Amid heightened geopolitical tensions, some countries are considering moving supply chains out of China. However, as a recent research study by...