SAS Institute and Nanyang Polytechnic (NYP) have collaborated to help Singapore's small and medium-sized manufacturers manoeuvre headwinds via advanced analytics.  Leveraging SAS Institute’s data analytics and visualisation capabilities, the team at NYP’s School of Engineering developed an enterprise-to-shopfloor platform that helps precision-engineering manufacturers boost...
Google and UOB announced on 24 April that the new curriculum for the ​SME Leadership Academy ​training programme has been customised to help business leaders of small- and medium-sized enterprises (SMEs) from the retail, tourism and food and beverage (F&B) sectors respond to the unprecedented challenges from...
This year’s Asia Pacific Internet Policy Insights survey reveals that nearly all consumers (96%) in APAC depend in some way on "Big Tech" companies for their products and services for their online activities, but are uneasy with this dependence. The findings of the survey indicate that users and...
A report by MIT Technology Review Insights explores how global organizations are reassessing their customer experience (CX) workforce and processes in the post-pandemic era. The report, "Customer experience and the future of work," is produced in association with Genesys and is based on a survey of...
Up to 2 employees of each SME F&B outfit can now enjoy subsidised fees to earn a Professional Certificate in Digital Marketing (F&B), which will be delivered fully online by PSB Academy. This is part of the F&B Digital Marketing Assistance Scheme by PSB, with programme fee subsidised by Enterprise Singapore.
Southeast Asian Businesses must be prepared for the age of voice-first everything. Would you buy a product or service from a company you have not heard of but was recommended by your voice-based personal assistant? Well, 46% of consumers in Southeast Asia recently surveyed said they would.
NTT Ltd. has announced its collaboration with Lions Befrienders (LB) to educate senior citizens on adopting safe cybersecurity practices. The security division of NTT in Singapore is forming a team of volunteers to contribute to the online safety of seniors in Singapore.  In its...
Small and medium sized enterprises (SMEs) which make up the backbone of Singapore’s economy are increasingly turning to digital transactions to collect money from their customers.DBS has seen a 70% increase in digital transactions from its SME customers and 25% increase in transaction value since the bank...
In a recent IDC Perspective titled Empathic Leadership for a Hybrid Future of Work, IDC analyzes the path forward from hierarchical to empathetic leadership to enable more effective hybrid work models. Additionally, this report also provides insights on the myths related to hybrid work, the differences between taking...
A new report by S&P Global Ratings has indicated that embracing financial technology (fintech) and the innovations it heralds will improve the long-term competiveness of Singapore's banking industry.According to the report titled "Singapore banks must adapt to fintech or lose out", the global rating agency's credit analyst...