As brands adopt generative AI (GenAI) to personalize interactions, a new challenge arises: AI hallucination. This occurs when AI-generated content deviates from facts and accurate information, leading to unintentional misinformation.
Building a strong reputation, credibility, and customer trust requires brands to address the potential...
Despite the challenges and disruptions of COVID-19, the regional Financial Services Industry (FSI) has continued to forge ahead and accelerate the pace of digitization in response to the pandemic, according to findings by Microsoft-IDC.
Unveiling the FSI findings of the culture of innovation...
Small business owners often believe that cybercriminals are less likely to come for them because there are always ‘bigger fish to fry’. Unfortunately, this notion, coupled with limited resources, is putting small businesses at risk.
The Cybersecurity Agency of Singapore (CSA) recently announced that...
