Research by Qualtrics reveals how consumer behaviour and expectations are changing in Singapore, and the new experiences businesses should provide to meet the needs of consumers today and in the future.
The study from the Qualtrics Experience Management (XM) Institute, "2021 Consumer Trends in APAC", examined the...
All aspects of how people and organizations work is evolving, enabled by 3rd Platform technologies like cloud and mobile computing and accelerated by the COVID-19 pandemic.
Future of Work (FoW) is a fundamental shift in the work model to one that fosters human-machine collaboration,...
By now most businesses are familiar with the need to change and make decisions more quickly than ever before, yet new data from Zendesk’s ‘Agility in Action Report’ suggests that it is easier said than done, with only 16% of managers in Singapore classifying their organisations as...
A majority of employees (80%) in Singapore still have to go to their workplace during lockdown to perform tasks related to invoice processing, according to the latest market research by Sansan.
That’s despite an overwhelming majority reporting that their workplaces are currently promoting paperless...
Fashion and lifestyle e-commerce platform, ZALORA, has announced that it will be launching its first E-Commerce Booster Package in partnership with Enterprise Singapore, to help local Small-and-Medium-sized Enterprises (SMEs) and sellers diversify and scale their operations online.
The E-Commerce Booster Package was first introduced...
The Cyber Security Agency of Singapore (CSA) has released its Singapore Cyber Landscape (SCL) 2020 publication, revealing an increase in cyber threats such as ransomware and online scams in 2020.
CSA’s SingCERT (Singapore Computer Emergency Response Team) handled a total of 9,080 cases in...
Small and Medium enterprises (SMEs) have a lot to gain from embracing digital technologies (digitalisation) into their existing business models, which would improve productivity while opening up new revenue streams.
According to the Cisco 2020 APAC SMB Digital Maturity Study– amid COVID-19 pandemic, nearly 70...
Gen Z and Gen X in Southeast Asia (SEA) are less afraid about future technologies such as biometrics, smart appliances, robotic devices and deepfakes while Millennials and Boomers have their guards up. These are some more key findings from Kaspersky’s research “Making Sense of Our Place in the...
Callsign has revealed that the rise of scams is harming organizations' reputations across the world. The global study of consumers revealed that just receiving a scam message purporting to be from any brand is enough for 52% of them to lose trust in the organization regardless of any...
Appier has announced the launch of BotBonnie, an omnichannel conversational marketing platform. This marks Appier's debut in the conversational commerce and marketing space. BotBonnie is available across the Asia Pacific markets in English, Japanese and Traditional Chinese.
According to Gartner, customer loyalty is created when businesses...
