Technology

A report by MIT Technology Review Insights explores opportunities for businesses to leverage data and generative AI to deliver growth. The report, "Laying the foundation for data- and AI-led growth," is produced in partnership with Databricks and is based on a global survey of 600 CIOs, CTOs, CDOs,...

SGTech has launched the ‘Generative AI for the Tech Workforce’ as a dedicated resource aimed at driving digital transformation for businesses. This resource guide will aid businesses such as SMEs, to leverage the use of Generative Artificial Intelligence or GenAI solutions and the corresponding training needs for...

Informa Tech has launched its first Trust in Marketing Index, measuring the state of the relationship between marketers and senior B2B technology buying decision-makers. The Index, which reveals an overall score of 61 on a scale of 1 to 100, uncovers the disparity between...

The boom in the subscriptions economy is causing 'subscription fatigue' in the Philippines and India, according to a new survey. Nearly nine in ten (85%) Filipino subscribers believe there are now "too many" subscription services available. The figure for Indian subscribers is 89%.   As...

Zendesk, Inc. has released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. In this era, the shift to AI-driven service will create a big divide between companies who use AI to create the best customer experiences and...

Salesforce has released its latest State of Commerce report with insights from 2,700 ecommerce practitioners across 15 countries, including 200 from Singapore, as well as a global analysis of the buying behaviours of over 1.5 billion B2B and B2C customers. Singapore has one of the world’s...

Vertice has announced the results of its global survey, which reveals that a lack of alignment between finance and tech leaders is preventing companies from controlling cloud spending. Amidst cloud costs rising by an average of 35% year on year, Vertice surveyed 600 finance...

Despite a societal return to in-person interactions, 91.1% of Southeast Asia's doctors continue to participate in digital learning events, according to the newly published Docquity Pulse Check 2023: Decoding a Doctor's Learning and Engagement Habits.  The study showed that the region's doctors attend digital learning events at...

In a recent FutureScape report, IDC FutureScape: Worldwide Chief Marketing Officer 2024 Predictions — Asia/Pacific (Excluding Japan) Implications, IDC predicts that by 2027, GenAI will assume 30% of traditional marketing's mundane tasks such as SEO, content and website optimization, customer data analysis, segmentation, lead scoring and hyper-personalization.

Despite the current geopolitical and economic uncertainties and escalating cost-of-living pressures, a staggering 92% of Singapore CEOs forecast growth for their businesses, reports the KPMG 2023 CEO Outlook. This figure significantly surpasses the 77% of global CEOs who share this positive outlook. Notably, this...