In just over a year, the COVID-19 pandemic brought about years of change in the way all companies in do business. According to McKinsey, companies have accelerated the digitalization of their customer and supply chain interactions and internal operations by three to four years. But with this...
Digitalising paper invoicing across Southeast Asia’s millions of small and medium sized enterprises (SMEs) is a major opportunity in the post-COVID era as economies ramp up digital transformation efforts to better weather future shocks.
Finance departments serve a fundamental role in every company, processing...
The Christmas gifting season is pivotal for e-commerce businesses as they offer the chance to boost sales, acquire new customers, clear inventory, enhance brand visibility, gather valuable data, foster customer loyalty, and stay competitive in this ever-evolving landscape.
After the popular Black Friday and...
We are about to enter a new dawn of connectivity, and 5G will change the world as we know it with some studies predicting that mobile operators in Asia-Pacific are expected to spend more than 400 billion U.S. dollars on their networks between 2020 and 2025, with...
Now more than ever, the cloud strategy narrative has moved off the drawing board and into reality and implementation. According to the latest report by Cisco and Boston Consulting Group (BCG), cloud spending in the ASEAN region is expected to see a growth of 25% by 2024....
Many of the macroeconomic headwinds which created turbulent operating environments for businesses in 2022 are forecasted to persist, with rising inflation, volatile monetary policies, supply chain disruptions and political conflict continuing to impact growth, certainty and stability.
In its recent Regional Economic Outlook Report...
The past decade has seen rapid evolutions, brought about by the accelerated digitisation of the world economy. Across Asia Pacific, people, businesses and even the public sector are collecting more data more rapidly than ever before.
In Singapore, digital transformation and smart nation initiatives...
Enterprises, both big and small have accelerated their digitalisation efforts through the course of the COVID-19 pandemic, and this has led to the surge in electronic waste in Singapore. This is part of a global problem with e-waste predicted to grow to a colossal 74 million metric...
Having lived and worked in many countries, I can understand why Singapore is seen as an innovation hub globally. According to the Global Innovation Index (GII), Singapore has consistently been among the top 10 most innovative economies for the past 14 years.
Our island...
As brands adopt generative AI (GenAI) to personalize interactions, a new challenge arises: AI hallucination. This occurs when AI-generated content deviates from facts and accurate information, leading to unintentional misinformation.
Building a strong reputation, credibility, and customer trust requires brands to address the potential...
