A Callsign survey revealed that consumers think banks, retailers and mobile operators need to do more to protect them and their personal information from fraudsters. Trust in these organizations is eroding fast because consumers say they are overwhelmed by scam messages from fraudsters spoofing...
Singapore’s Central Bank, the Monetary Authority of Singapore (MAS), has warned members of the public not to be misled by fraudulent websites that solicit investments in cryptocurrencies using fabricated information attributed to the Singapore Government. These websites falsely claim that Singapore is adopting a...
Storyblok has released research which reveals that many businesses misunderstand what consumers want out of online shopping. The survey of 6,000 consumers and 500 business leaders at medium-sized e-commerce companies across the US and Europe shows 77% of companies believe features such as chatbots enhance the customer experience, whereas...
As Vietnam shifts its focus from low-tech manufacturing to a service-oriented economy, more efforts are going into building its information technology (IT) industry. Vietnam continues to grow as a regional market for both domestic and global technology companies, reports Dezan Shira and Associates. One of...
Small and medium businesses (SMBs) are among the many casualties of the pandemic. Aside from keeping their cash flow moving despite the multiple and recurring lockdown measures, this segment has also been a target of malicious criminals online. Based on Kaspersky’s IT Security Economics 2020 survey,...
Razer Merchant Services has partnered with KK SUPER MART to enable Razer Cash for online Shopee purchases, in an effort to encourage e-commerce participation among the unbanked segments of Malaysians. Razer Cash is a payment option that e-commerce customers can utilize to make cash payments...
A new IBM Institute for Business Value (IBV) study revealed a radical shift in the roles responsible for leading and upholding AI ethics at an organization. When asked which function is primarily accountable for AI ethics, 80% of respondents pointed to a non-technical executive,...
Singaporean multinational banking corporation United Overseas Bank (UOB) and OctoRocket.asia (OctoRocket), a business to business e-commerce platform, have signed a Memorandum of Understanding (MOU) to enable small businesses in ASEAN on OctoRocket to apply for financing quickly and easily.  OctoRocket, a joint venture launched...
A majority of business leaders (81%) find it difficult to fill job roles due to talent shortage with relevant skills, in contrast to 78% in 2021 and 72% in 2020. To address this talent crunch, over three in four business leaders (20% very likely, 58% somewhat likely)...
In a recent FutureScape report, IDC FutureScape: Worldwide Chief Marketing Officer 2024 Predictions — Asia/Pacific (Excluding Japan) Implications, IDC predicts that by 2027, GenAI will assume 30% of traditional marketing's mundane tasks such as SEO, content and website optimization, customer data analysis, segmentation, lead scoring and hyper-personalization.