IFS has released the first sets of results of its research into the role of technology in realizing business benefits and driving value as companies shift to a servitized business model. The research polled 2,000 senior decision-makers – VP and above – in France, Germany, Japan, Nordics, UK, USA and the UAE –...
In an evolving labour market that is prioritising skills upgrading, nine in ten adult learners (18% strongly agree, 72% somewhat agree) say that digital learning is an important component in their learning and development (L&D) journey.
However, 43% voice that they have not attended...
The IBM Institute for Business Value (IBV), in collaboration with the Banking Industry Architecture Network (BIAN) and Red Hat, today released findings from a new global study that reveals significant gaps between the stated priorities of surveyed banking executives and the customers they serve.
More than two-third (71%) of consumers think technology and digitalization are key to enabling them to live a more sustainable lifestyle, while over a third (33%) desire apps to provide clearer information on how to live sustainably across various aspects of life, according to an independent research...
The 8th edition of the e-Conomy SEA report3 - Reaching new heights: navigating the path to profitable growth, released by Google, Temasek and Bain & Company shows that, despite global macroeconomic headwinds, the region’s gross merchandise value (GMV) continues an upward trajectory and is set to reach...
Forrester's 2023 Singapore Banking Customer Experience Index (CX Index™) reveals an overall decline in CX quality amongst multichannel banks, resulting in mixed results and a reshuffle of the rankings.
According to this year's CX Index rankings, Citibank and DBS Bank improved their CX scores; Standard...
International sustainability non-profit Forum for the Future has published its latest Future of Sustainability report, "Courage to Transform". It highlights four possible future trajectories and calls for five shifts in how businesses operate if they are to manage the systemic risks associated with an increasingly disrupted climate.
The report...
Amidst the ongoing economic challenges and evolving dynamics between employers and employees, Singaporean hiring managers are navigating a landscape fraught with complexities in their pursuit of top talent, as revealed by a report from Employment Hero.
According to the findings of 'The State of...
Singapore small business owners are dipping into their personal savings, increasing their prices, and not paying themselves to mitigate rising costs and make a profit, according to a new report from Xero.
The report titled “Money matters: navigating the impact of economic conditions on...
Survey findings from Miro® show there is near unanimous agreement among organization leaders and information workers that innovation is urgent and critical to business success. But because of economic uncertainty, fear, and outdated business practices, few are able to capitalize on the opportunity innovation offers.
