Heidi Leung
Heidi Leung is Head of Customer Service at SleekFlow
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Brands must embrace and support today’s customer experience economy
Merkle has unveiled the first installment of its 2024 Customer Experience Imperatives research series, titled "Engagement to Empowerment: Winning in Today's Experience Economy."
Ransomware payments increase 500% in the last year
Sophos, a global leader of innovative security solutions that defeat cyberattacks, today released its annual “State of Ransomware 2024” survey report, which...
Survey unveils critical insights for employers and workforce evolution
Reeracoen and Rakuten Insight Global, an online market research subsidiary of Rakuten Group, have unveiled the results of their comprehensive "Future of Work"...
Companies in Singapore transforming business models
HubSpot has released new data from a global research survey that indicates companies in Singapore are transforming their business models in response...
Barriers keep 40% in the exploration and experimentation phases of AI
Research commissioned by IBM found that about 42% of enterprise-scale organizations (over 1,000 employees) surveyed have AI actively in use in their...
