CapitaLand Investment Limited (CLI) has partnered SkillsFuture Singapore (SSG) as a SkillsFuture Queen Bee to uplift the skills and capabilities of Singapore’s retail sector, leveraging on CLI’s extensive network of retail partners that includes a wide range of small- and medium-size enterprises (SMEs).
The two-year partnership aims to build workplace learning capabilities and enable upskilling to support business transformation by participating retailers. Supported by a dedicated Skills Manager, CLI will drive the development and implementation of learning solutions tailored for SMEs in the retail sector.
The first curated training programme is targeted to be launched by August 2022.
As a SkillsFuture Queen Bee, CLI will partner 80 or more SME retailers to upskill at least 400 of their employees over two years. Its effort will focus on areas such as: innovation and digitalisation adoption; Critical Core Skills covering customer orientation, influence, and digital fluency; and workplace coaching and mentoring to build a sustainable support and learning culture within and across SME retailers in the long run.
Mr Chris Chong, CEO, Retail & Workspace (Singapore & Malaysia), CLI, said: “As Singapore’s largest mall operator with an industry-leading network of retail partners, CLI is committed to enhancing our retailers’ competitiveness by supporting the transformation of their business models with our holistic retail ecosystem of offline-to-online business, marketing and business to business to consumer (B2B2C) solutions.”
Mr Tan Kok Yam, Chief Executive of SkillsFuture Singapore, said: “We are heartened that CapitaLand has taken on the mantle of a SkillsFuture Queen Bee to uplift the retail sector, to keep pace with technological disruptions and evolving consumer preferences. We look forward to this partnership with CapitaLand to upskill our workforce and advance the competitiveness of our retail businesses.”