Adyen has partnered with Eats365 in a collaboration that will simplify operations for Eats365 merchants and users throughout the supported regions.
Through 365pay, Eats365’s integrated payment solution, food & beverage (F&B) merchants can now access Adyen’s payment offerings, streamlining the entire process from ordering to payment across all channels. This integration is made possible by Adyen for Platforms.
Enhanced payment solutions across channels
By integrating Adyen’s technology, 365pay extends payment support to all of its available restaurant payment flows, regardless of online and offline transactions. This enhancement ensures the flexibility needed for an industry where traditional payment gateways often fall short in meeting diverse payment needs.
This new service streamlines operations by simplifying their experience and daily workflows, and making payment as seamless as any other part of their operations, regardless of whether transactions occur at the cashier in traditional settings, through online order applications, or via self-service kiosks.
Simplified reconciliation reporting
The collaboration introduces a consolidated financial reporting system for F&B establishments. Detailed transaction reports within the Eats365 ecosystem allow businesses to track payment costs and charges per-transaction, monitor bank settlement progress, and simplify reconciliation processes.
This reduction in administrative workload is particularly valuable in an industry characterized by high transaction volumes and generally lower average values.
Digital merchant onboarding
The partnership also streamlines the traditionally cumbersome Know Your Customer (KYC) onboarding process through a digitalized approach. Automated KYC checks ensure compliance with regulatory requirements while minimizing delays. Eats365 merchants can onboard faster—often within 48 hours—and start accepting payments sooner, particularly beneficial for new outlets.
Seamless market expansion
Thanks to Adyen’s global contract model and the integration it provides to 365pay, F&B businesses can expand into new markets seamlessly. This approach allows them to offer locally relevant payment methods without additional integrations. For example, CoCo Fresh Tea & Juice, a brand originating from Taiwan, leverages Eats365 with 365pay for their outlets in Asia Pacific, Europe and North America.
