Founded in 1959 by Edward “Ted” Dunn, GME is a proudly Australian, family-owned business that has been at the forefront of RF communication technology for over 65 years.
With a clear and enduring vision to keep people safe and connected, the company places a strong focus on innovation, quality, and local manufacturing, in order to deliver reliable communication solutions designed for the world’s harshest environments.
Yet even as they remained recognised for their high-performance CB radios and industry-leading emergency beacons, they soon found that the legacy systems used internally to run their business could no longer support the pace and complexity of its expanding operations. These challenges of aligning infrastructure to growth objectives were eventually met through a partnership with Epicor.
SMEhorizon speaks with Alison Greely, Lead Systems Analyst, GME, who shares on her company’s experience with Epicor and how it supports her company’s current and future ambitions.
Which Epicor system do you use and how long have you been using it?
GME began its journey with Epicor Kinetic ERP version 10.2.300 in March 2020, with an on prem solution. The version upgrade to 10.2.700 was completed in June 2021.
In October 2024, GME successfully upgraded to 2024.1 and simultaneously moved to Epicor’s Public Cloud SAAS solution. As of June 2025, our cloud version is currently 2025.1.
How has Epicor helped your business?
As a 65-year-old enterprise, GME faced mounting challenges from an aging legacy system that could no longer support the pace and complexity of its expanding operations. The misalignment between business growth and technological capability introduced significant risks and operational inefficiencies, threatening scalability and long-term performance.
Recognizing the need for a future-ready solution, GME strategically implemented Epicor’s world-class technology to establish a unified, data-driven platform—a “single source of truth” for the business.
This pivotal move streamlined operations, enhanced decision-making, and aligned the organization with its key growth objectives.
The results were transformative. Within 12 months, GME achieved a full return on investment and doubled its revenue. At the time of Epicor’s go-live in March 2020, GME employed 180 staff and generated $80 million in turnover.
Today, the company supports a workforce of 300 and has reached $156 million in revenue, underscoring the impact of digital modernization on business success.
How do you hope Epicor’s services will support the growth of your business in the coming years?
GME is investing in Epicor ERP as a strategic platform to drive operational efficiency, scalability, and long-term growth. By automating and integrating core business functions – including sales, procurement, inventory, production, and finance – Epicor reduces manual effort, minimizes errors, and enhances cross-departmental coordination.
This streamlining of operations enables teams to focus on strategic initiatives and respond more effectively to changing market demands.
Epicor’s modular architecture allows GME to deploy only the features needed today, with the flexibility to expand as the business evolves. Its industry-specific capabilities for manufacturing align with best practices, supporting operational excellence and continuous improvement.
The system’s advanced analytics and AI-driven insights empower leadership with real-time visibility and data-informed decision-making, helping identify growth opportunities and optimize performance.
A key advantage of Epicor for GME, is its ability to integrate seamlessly with a wide range of third-party platforms – such as eCommerce, CRM, logistics, financial systems and BI tools – creating a connected digital ecosystem that eliminates silos and improves workflow efficiency. Cloud deployment and mobile accessibility further support hybrid work environments and future-ready operations.
By replacing outdated legacy systems, Epicor mitigates operational risk, reduces reliance on scarce technical skills, and ensures business continuity. As GME continues to expand, Epicor provides the foundation for scalable, agile, and intelligent growth.
