Tablevibe started out as a side-project from two Googlers in 2020 with the aim of helping restaurants capture customer feedback in exchange for loyalty incentives. As Jeroen Rutten, CEO of Tablevibe recalls, “the idea first took shape when I was in a restaurant in Singapore, and I noticed the...
According to HR consulting firm Mercer’s 2019 Global Talent Trendsstudy, nearly all (94%) of executives in Singapore predict significant disruption in the next three years, compared to 25% in 2018. As executives focus on making their organizations “future-fit”, significant human capital risks – including the ability to close the skills...
Zendesk, Inc. has released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. In this era, the shift to AI-driven service will create a big divide between companies who use AI to create the best customer experiences and those that...
More than 100,000 seniors have benefited from digital skills training conducted by the SG Digital Office (SDO). The learning impacted has been highly effective, with nine in ten continuing to apply the skills learnt, including using their smartphone for video calls, accessing government digital services and making e-payments, in...
Veritas Technologies has announced new research that indicates half of consumers (49%) think it's the responsibility of the organizations that store their information online to delete it when it's no longer needed.
They're also prepared to vote with their feet if businesses don't cut back on data-related pollution: nearly half (47%) said...
Making jewellery has always been a passion for Jenny Kwang, Founder and Creative Director, J&Co Jewellery, and a commitment to reasonable prices without compromising quality inspired the founding of her company. Starting off on a US marketplace, J&Co today has customers visiting their website from all over the world,...
An IDC report, The Impact of Digital Sovereignty in Asia/Pacific Governments, revealed how Asia/Pacific (AP) governments motivations to create digital sovereignty will shape technology investment priorities, regulatory frameworks, partnerships and skills in 2024.
IDC defines digital sovereignty, from a government perspective, as ‘the capacity for digital self-determination by a nation across...
Qlik® has announced research revealing that while enterprises recognize the significant potential of unstructured data to enhance operational efficiency and drive meaningful insights, many are struggling to effectively leverage this resource.
The “Unstructured Data and GenAI Survey” shows that a lack of expertise and insufficient tools are major barriers, with...
The recent years have seen a raft of changes for the retail sector, many accelerated by the onset of the COVID-19 pandemic. These include the pandemic challenges to brick and mortar establishments, the growth of e-commerce, the expansion of delivery platforms, changes in consumer expectations, and a global talent...
The Monetary Authority of Singapore (MAS) announced in November that it has led the successful development of a blockchain-based prototype that enables payments to be carried out in different currencies on the same network.
This prototype network,
developed by MAS in collaboration with J.P. Morgan and Temasek, has the
potential to...
