Research from Infobip reveals the growing trend towards conversational experiences for customer communications.
The data, from 449 billion communications interactions on Infobip's platform across 2022, shows the rapid growth of interactions on chat apps such as WhatsApp Business Platform and social media channels such as...
Authenticity is now a key new driver for revenue and loyalty among global shoppers as the trend for more mindful consumption continues, research from Asendia reveals.Original research of over 8,000 global shoppers in Asendia's 'How To Sell Direct In The Age Of The Conflicted Shopper' Report showed more than two...
FedEx Express’ annual APAC SME Research Report has revealed that small businesses in
Asia are using technology to drive exports worldwide. For the first time, the proportion of
SMEs that export beyond Asia exceeds the proportion who export only to countries within
the region.
Overall, the number of SMEs exporting beyond Asia is...
Design Orchard, an initiative by Enterprise Singapore, JTC and Singapore Tourism Board (STB) will bring over 60 local brands together on Orchard Road and enhance the precinct. Located at the junction of Orchard Road and Cairnhill Road, the 2.5-storey development comprises a retail showcase on the first level, incubation...
The world of advertising production and the roles of the companies who inhabit it used to be clearly defined. There once was a tried-and-tested linear process of baton-passing from brands to agencies to production vendors.
Agencies simplified the process of engaging and organizing multiple...
Malaysia's COVID cases have increased at an alarming rate in January 2021, with 42,397 active cases and 642 accumulative deaths, resulting in MCO implementation 2.0.
Many small business owners and big enterprises are directly impacted by the unfortunate circumstances that come with the...
With the government gradually easing border restrictions under COVID-19, businesses have been looking at new ways to capture opportunities in the local market over the course of the pandemic in order to generate positive momentum.
Chinese expats in Singapore form a significant demographic that...
Stay-home measures implemented across the ASEAN region didn’t stop users from shopping. Some estimates noted that e-commerce takings in Southeast Asia soared 96 percent compared with the same period last year, for the week that ended on May 11. From online marketplaces to livestream sales, retailers have...
Maxi-Cash has introduced of HAILEY K, a “cutting-edge AI muse”. In a bold move towards embracing digital transformation and infusing AI into its overarching brand strategy, Maxi-Cash presents HAILEY K as the herald of sustainability in consuming preloved luxury and the advocate of 916/999 Gold, by educating...
Managing peaks in today's digital economy continues as a top priority for supply chains worldwide. The latest peak season has come to an end, but growing consumer expectations require flexible fulfillment strategies at any time.
The Körber Supply Chain Benchmarking Report reinforces the mission-critical role of...
