Veritas Technologies has announced new research that indicates half of consumers (49%) think it's the responsibility of the organizations that store their information online to delete it when it's no longer needed. They're also prepared to vote with their feet if businesses don't cut back on data-related pollution: nearly half (47%) said...
According to the ‘CIO Technology Playbook 2023’ study commissioned by Lenovo and AMD, driving better customer experience and greater satisfaction is a top priority for CIOs today, ranking second just behind revenue and profit growth. With research showing that the costs of acquiring new customers is five times that of retaining...
As Vietnam's e-commerce market surpasses USD25 billion, new analysis from leading consumer research company Milieu Insight reveals a significant shift in shopper expectations. Based on a comprehensive study of shoppers across Vietnam, Indonesia, Malaysia, and the Philippines, the findings show Vietnamese consumers are now prioritising reliability, service quality, and centralised accountability over the simple pursuit of low...
If Christmas is the season of giving, the period after is the season to continue receiving for brands - provided they are ready to seize business opportunities quickly. Especially for small and medium-sized businesses (SMBs), this window of time in the post-holiday season, also known as Q5, is often...
Lemi, an exploration-driven social sharing platform based in Hong Kong, has announced the launch of a digital coupon service that supports businesses as they recover from losses incurred during the pandemic. Lemi's coupon service helps businesses generate an additional revenue stream and broaden their customer base. Users may select from a...
DBS will create a B2B platform for small and medium enterprises (SMEs) to sell their goods and services to large corporate and multinational corporations (MNCs). DBS is collaborating with Singtel for the SME portal which will instantly connect SMEs including those without an online presence to an e-commerce platform hosted on the...
Stepping into 2023, as Hong Kong relaxes and cancels social distancing measures, people's daily life gradually returns to normal, posing a positive impact on the consumer market. Kantar takes an in-depth review of Hong Kong consumers' popular CNY activities, consumption plans, and resolutions for 2023.As the COVID-19 restrictions are lifting,...
As technology lowers the barriers to entry across a multitude of industries, it is increasingly hard for SMEs to gain the attention of their target audience’s attention in today’s saturated information landscape. Consumers receive a constant stream of offers and marketing communications from an array of brands and sectors across myriad channels, ranging...