While large corporations have the resources to engage enterprise level solutions, and small teams may find that free tools suffice, mid-level companies often find themselves caught in-between. In the second part of our interview with Dharmesh Shah, SMEhorizon discusses how such mid-level companies can also benefit from content creation...
Best SEO Marketing Pte Ltd shares 3 ways on how businesses can better market themselves amidst the COVID-19 pandemic. Tip 1: Understanding the important numbers of your business Most businesses should take this time of slow growth to understand two important metrics in their business: what is the cost of acquiring a customer, and how much...
DBS announced on 25 March a suite of digital solutions to support the F&B services industry which has about 8,000 establishments impacted by tightened safe distancing measures as a result of the COVID-19 situation.  With Singapore residents being encouraged to change their eating habits from dining out to dining in,...
While every entrepreneur dreams of making it big, finding truly ground breaking ideas, complementary partners, and the right approach to the market isn’t always an easy task. In this two part feature, SMEhorizon speaks with Dharmesh Shah, Co-founder and CTO of HubSpot. Together with co-founder Brian Halligan, the CEO...
Since January 2016, all Singaporeans aged 25 years and above can use their government-funded $500 SkillsFuture Credit to enroll in courses. Individuals can select from a wide array of SkillsFuture Credit-eligible courses to help develop and sharpen their skills. To keep up with today's digital marketing landscape, marketers need to stay relevant...
Southeast Asian Businesses must be prepared for the age of voice-first everything. Would you buy a product or service from a company you have not heard of but was recommended by your voice-based personal assistant? Well, 46% of consumers in Southeast Asia recently surveyed said they would. Moreover, millennials (49%) and Gen X (46%) consumers...
New research released today from Ipsos MORI in partnership with TripAdvisor has revealed that customers are more likely to book after seeing owners respond to online reviews, demonstrating why hotel and restaurant owners should make the most of such online tools to grow their business. Personalization is Key The research comes from an...
Mega Adventure, which operates the Mega Zip flying fox in Mega Adventure Park on Sentosa, announced that it has implemented the WishTrip tourism experience management platform as part of an effort to enhance its customer experience and provide a better in-park experience to Japanese, Korean, Chinese and other visitors from Asia and beyond. Through this SaaS-based tourism experience management platform, tourist destinations...
A Genesys survey revealed that 55% of Singaporean respondents shared becoming so frustrated when soliciting customer support that they swear or even cry. This figure is similar to U.K. survey results (50%) but pales in comparison to the 60% response in India. Other highly emotional country results include China (58%), the US (52%), and Malaysia (51%), compared to only 19% of South Korean...
As technology lowers the barriers to entry across a multitude of industries, it is increasingly hard for SMEs to gain the attention of their target audience’s attention in today’s saturated information landscape. Consumers receive a constant stream of offers and marketing communications from an array of brands and sectors across myriad channels, ranging...