DHgate, a cross-border e-commerce marketplace in China has shared market trends for merchants to observe and follow during an uncertain time. From opportunism to long-termism In the past three years, cross-border e-commerce has experienced a booming time and also a slowdown due...
Antavo released its 2023 Global Customer Loyalty Report highlighting an increasing reliance on loyalty programs to overcome concerns around inflation and potential recession. The research serves to help decision makers navigate and identify the investment opportunities of loyalty programs, with a focus on business, customers...
Shopee Malaysia launched its three-part 2023 Consumer Trends series called 'Adapting to Malaysia's Digital Consumers in 2023'. The first part of the series that focuses on sellers found that 63% of Malaysian Sellers feel excited and positive about e-commerce opportunities in 2023. In particular, sellers...
eCommerce is becoming an indispensable part of every business. As the digital landscape continues to evolve, the number of eCommerce users is predicted to grow to 4.3 million users by 2027. However, despite its undeniable perks, many heartland retailers are still struggling to take...
Research by DBS on digital transformation found widespread enthusiasm among companies to digitalise customer experience and engagement but they faced significant challenges in achieving success.The findings were based on a global survey of 1,225 executives from commercial and finance/treasury teams across 22 markets in APAC, Europe and...
Retailers in Singapore are grappling with shortage of manpower, with 9 in 10 retail employees either 'somewhat agreeing' (48%) or 'strongly agreeing' (45%) that there is a manpower shortage. Hence, retailers need to address the concerns of the workforce, with 2 in 5 (44%) retail employees...
If Christmas is the season of giving, the period after is the season to continue receiving for brands - provided they are ready to seize business opportunities quickly. Especially for small and medium-sized businesses (SMBs), this window of time in the post-holiday season, also known as Q5,...
Earlier in November, Shopee Malaysia hosted the Future of E-Commerce with Malaysian Influencers, a virtual forum discussing the relatability of influencer community online. The panel featured four keynote speakers: Hanita Sayuti (Shopee Bintang Seller), Nikki Wong (Shopee Livestream Influencer), Syazwani Md Saad (Shopee Affiliate), and Mr Kenneth Soh...
A Shopee study explored the impact of Malaysian influencers on informing Malaysians' purchase decisions online. Its marketplace study examined the motivational structures of 2,459 buyers, consisting of Gen-Z (40%), Millennials (36%), Generation X (17%) and Baby Boomers (7%), in following influencers.Five in ten of Malaysians relate most to...
Deliverect has announced global research which revealed that more people are purchasing takeaway or delivery orders today than they were before the recent increase in cost of living. The survey, which was commissioned by Deliverect and conducted by Censuswide, found that 57.34% of consumers...