The COVID-19 pandemic has forced organizations to accelerate the shift to digital-first in their customers-related initiatives – from customer engagement to transactions and experiences. In fact, according to the IDC COVID-19 Impact Survey , 47% of senior executives in the region expect that their customer engagement model...
As the COVID-19 outbreak continues to impact businesses, one important lesson is to adapt through quick thinking and workarounds. This has been experienced by mc.2, a brand with a strong reputation for its smart blinds and curtains in Singapore, which caters to both homeowners and business space...
As measures implemented in cities worldwide to curb the spread of COVID-19 restrict the movement of consumers, delivery services for both food, groceries and other essential items become more appealing, and even vital.
Japan is no exception: according to Statista, the online food delivery...
Amazon has wrapped the two-day Prime Day event in Singapore which delivered big sales for small businesses and big savings for Prime members. Amazon designed this year's Prime Day to support small businesses in Singapore to help small businesses achieve growth over the shopping event and upcoming...
Enterprise Singapore (ESG) and FairPrice Online, NTUC FairPrice’s e-commerce platform, today launched YummySG!, an online initiative that provides Singapore food manufacturers with an additional platform to diversify their revenue streams.
This is part of ESG’s continuous efforts to support Singapore businesses to start selling...
Visa has signed a three-year Memorandum of Understanding (MoU) with the Singapore Tourism Board (STB) to address the needs of Singapore’s tourism and lifestyle small and medium-sized enterprises (SMEs) impacted by COVID-19.
The STB-Visa collaboration focuses on two strategic areas to revive the local...
Visa has launched Where You Shop Matters, an initiative that encourages consumers to support their local businesses, while helping SMEs to go digital following the onset of COVID-19. The initiative is part of Visa’s broader small business strategy and follows commitments the company has made to support 10 million...
Founded in 2015, Fabelio offers well-crafted and high-quality furniture for the Indonesian market from local designers at attractive prices. SMEhorizon speaks to Fabelio’s Marshall Tegar Utoyo, CEO and Co-Founder, and Christian Sutardi, Co-Founder, about their inspiration for entering this sector, the company’s plans for omnichannel marketing, their...
Shaw Theatres now offers movie ticket purchases on the Google Pay Singapore app. This partnership comes against the backdrop of the COVID-19 pandemic, whereby seamless contactless transactions are preferred. Shaw Theatres customers can do so from the convenience of their homes or any location.
In 2020, with uncertain times taking the world by a storm, many businesses have fallen victim to the pandemic and its devastating impact.
During Singapore's circuit breaker, individuals and businesses alike, were constrained from many day-to-day activities in an attempt to curb the virus;...