The small and medium enterprise (SME) segment forms the economic backbone of many Asia Pacific countries – responsible for creating jobs for the masses, motivating the development of new products and services, spurring consumption growth, and playing a crucial role in promoting industry competition.
Organisations, industry observers and vendors have discussed a lot about the pace of change in technology rollout and adoption in recent months. We have seen how services provisions have been transformed, how rapidly new apps were deployed, how new workflows are developed, and new ways of serving...
In just over a year, the COVID-19 pandemic brought about years of change in the way all companies in do business. According to McKinsey, companies have accelerated the digitalization of their customer and supply chain interactions and internal operations by three to four years. But with this...
The rollout of 5G has the potential to transform the retail industry by ushering in a new era of connectivity and experience. The advancements it supports should alleviate many of the challenges that retailers have endured during the pandemic. By dramatically accelerating the speed of mobile networks,...
Sentiment among small and medium-sized enterprises (SMEs) in Singapore and Malaysia has been largely positive since the global COVID-19 pandemic began. In Singapore, firms are looking beyond survival to seize new opportunities, according to a survey compiled by the Singapore Business Federation (SBF) and Experian.
Many businesses remain resilient across the Southeast Asian region despite the shadow cast by the global COVID-19 pandemic. In Singapore, business sentiment among small and medium-sized enterprises (SMEs) is at its highest since the pandemic, with business leaders looking beyond recovery and seizing new opportunities to grow, according...
If there’s anything we can thank the pandemic for, it’s for showing us the importance of adaptability. It tested businesses everywhere and made us question our strength in the face of uncertainty. In this digital age where Artificial Intelligence, Big Data and other similar...
Organizations gravitate toward software purpose-built for enterprise use, rather than what’s designed for consumers, for a reason. Businesses have a wider range of requirements and the software they use should scale and adapt to changing needs. So why is it, when it comes to e-signature technology, some...
As we enter 2021 with no clear signs of the global pandemic abating, many of us are also preparing to work remotely for the long-term. To be sure, while we may be able to transform our personal spaces into makeshift offices overnight, not everyone...
The past year has been tough on businesses across the globe, but perhaps especially so for small and medium-sized enterprises (SMEs), who have been left particularly vulnerable in the wake of economic fallout. A year on, however, things finally seem to be looking up.