Workplaces of today are no longer the same as before. With hybrid work fast becoming the norm globally, and Gen-Zs and millennials comprising 75% of the workforce by 2025, the traditional workplace that people were once familiar with has undoubtedly been transformed. Such revolutionary changes also mean...
Like all businesses hit by the pandemic, small and medium enterprises (SMEs) in Southeast Asia have had to adapt to survive the unexpected disruption. From retailers to food outlets, many moved to online channels, while others looked to digital technologies to better optimize operations and keep their...
Over the past two years, Asian companies across the board pushed through with digital transformation faster than the rest of the world. According to the IDC, ICT spending grew in 2021 by more than 7.1% in APAC to US$950 billion, and is expected to reach US$1.1 trillion...
The COVID-19 pandemic was an unprecedented crisis that affected every aspect of our world. The human and social costs of the disease were staggering, and the disruption to the global economy was acute.
Unsurprisingly, small and medium businesses (SMBs) were among the worst hit,...
The online shopping space has been growing and evolving. Merchants are constantly under pressure to deliver shopping experiences that make it easier for their shoppers. As a result, shoppers around the world, including those in the US and China, have embraced significantly improved checkout experiences in recent...
Omnichannel commerce has seen significant growth over the last few years. This was induced by global lockdowns and social distancing measures, changes in consumer behavior, and the emergence of new technologies.
The omnichannel shopping surge has amplified shopper expectations while putting new demands on...
In the pre-pandemic era, the goal of optimising the supply chain has led to the creation of the just-in-time model. Through lean inventories and just-in-time delivery, the model was lauded for its potential to reduce costs and wastage while increasing operational efficiency.
However, the...
The COVID-19 pandemic abruptly sent everyone home from the office – and sent IT scrambling to help everyone get connected. It was hasty and messy and often chaotic, despite valiant efforts from IT.The office-as-default structure that dominated the business landscape for generations is likely never to return....
The Singapore economy has entered a new phase of growth. Despite ongoing COVID-19 limitations and supply chain disruptions, Singapore's GDP expanded by 7.6 per cent in 2021, a strong rebound from the 4.1 percent contraction in 2020.
A similar trend of growth and recovery...
Having lived and worked in many countries, I can understand why Singapore is seen as an innovation hub globally. According to the Global Innovation Index (GII), Singapore has consistently been among the top 10 most innovative economies for the past 14 years.
Our island...
