Sophos has released a new report, “Beyond the Hype: The Businesses Reality of AI for Cybersecurity,” which surveyed 400 IT leaders on their use of AI in security. The survey found that, despite 65% having adopted generative artificial intelligence (GenAI capabilities), 89% of IT leaders are concerned that flaws...
In the report, IDC FutureScape: Worldwide Future of Customer Experience 2025 Predictions — Asia/Pacific (Excluding Japan) Implications, IDC stresses the integral role of AI to provide highly personalized experiences for customers to help the region’s businesses differentiate themselves from competitors.
This is highlighted in the prediction that by 2028, consumers will spend $32...
Amid mounting pressure from international organizations and governments to drive sustainable economic growth, ABI Research, in their Leveraging AI and ML for Sustainable Growth in Southeast Asia report, finds that companies in Southeast Asia (SEA) are rising to the challenge by embracing Artificial Intelligence (AI) and Machine Learning (ML) solutions to meet their...
Cisco released its 2024 Consumer Privacy Survey, an annual global review of consumer perception and behavior regarding data privacy. This year's survey highlights the critical role of privacy rights awareness in fostering consumer trust and confidence in emerging technologies like Artificial Intelligence (AI).
Awareness of privacy laws enhances consumer confidence in...
Kearney has released a report titled “World in Flux: Global Wildcards 2025–2030”. This 10th annual assessment by the Kearney Global Business Policy Council highlights five transformative forces expected to reshape the global operating environment for businesses over the next five years.
The report explores key global disruptions and business opportunities, with a...
Ribbon Communications Inc has conducted a survey on robocalls (automated voice calls) in Japan.
Machine-generated robocalls, also known as automated voice calls, often utilizing AI technology. While these calls can enhance operational efficiencies and reduce manpower requirements, they are frequently misused for fraudulent activities, such as obtaining personal information or conducting...
A report by MIT Technology Review Insights reveals how generative AI has already transformed the SDLC—and what's coming next.
The report, "Transforming software with generative AI," is produced in partnership with Globant and is based on survey research conducted on businesses' use of generative AI in the SDLC.
The 302 executive respondents represent a broad range of...
Research from AfterShip and Ipsos reveals that trust and security are significant factors influencing how consumers shop online, especially on social commerce platforms like TikTok Shop and Instagram Shopping.
AfterShip's Shopper Sentiment Report aims to help retailers and eCommerce merchants understand and adapt to evolving consumer habits and expectations, particularly...
Axonify released the 2024 Deskless Report, which revealed that understaffing, burnout, fractured communication and customer conflicts are among some of the top challenges facing the frontline workforce.
The report polled 788 frontline executives, managers and workers to understand issues impacting frontline employees and managers in the retail, hospitality, grocery, foodservice...
Employers that invest in continued learning and on-the-job development stand to reap bottom-line benefits that go beyond having a well-prepared workforce, according to the first study in ADP Research’s refreshed “People at Work 2025” report series.
The report reveals that Singapore’s workforce has similar demands towards skills development with the rest...
