As the COVID-19 pandemic continues to transform our daily lives, Microsoft, with research from TechRepublic Premium, looked into the impact the pandemic has had on the region's legacy work styles, business operations and how it has accelerated an increase in overall technology adoption, realizing a hybrid new...
Two large-scale, localised, hybrid work trials were conducted by Trip.com Group in 2010 and 2021, prior to the rollout of their new hybrid work model in 2022. Each of the trials focused on different groups of staff and working models. The 2010 trial, which saw volunteers work...
Minister for Finance Mr Lawrence Wong delivered the FY2022 Budget Statement on 18 February. Recognising the unpredictability of the virus, he called on Singaporeans to adjust to the new normal. “We cannot let it change our hopes, our aspirations, our values,” he said.
On...
Instead of bringing businesses closer to their customers, Singapore’s digital pivot last year has in fact widened the gap between what consumers expect of brands, and what businesses actually deliver.
According to the new ‘Heart Matters’ study announced by SAP, Singapore’s consumers find that...
Part of adjusting to the new normal involves how companies can continue to meet the evolving needs of their workforces whether they are in the office or working remotely. Even before the pandemic, studies showed that for every $1 invested in workplace adjustments centred on wellbeing, a company was...
Maximum Solutions Corporation (MS Corp) is an IT/Manpower Solutions company based in Manila, Philippines. Established in 2001, it has grown from its humble beginnings as a 2-person company to a complete outsourcing business with a team of over 200 professionals.
Like many other long...
Tripwerkz, like many start-ups in today’s digital landscape, was born in the cloud. A travel technology company providing online travel booking services, the company has benefited from the cost-effective, flexible and scalable solutions offered by cloud infrastructure. At the same time, they work with OVHcloud to ensure...
Zendesk, Inc. has released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. In this era, the shift to AI-driven service will create a big divide between companies who use AI to create the best customer experiences and...
As the COVID-19 pandemic sweeps the globe, companies are decidedly more pessimistic about the global economy than their own prospects, according to a new study released by the Economist Intelligence Unit on 24 April 2020.
This study, the Global Business Barometer (GBB), supported by...
