While uncertainty over the impact of artificial intelligence (AI) on jobs has declined sharply in Singapore, a gap remains in how organisations of different sizes are scaling the technology’s use, reports the latest chapter of ADP’s People at Work Report 2026.
The latest report finds that only 10% of workers in Singapore are unsure about how AI could change their jobs, down significantly from 19% in the previous year. This growing confidence is mirrored in the country’s strong usage levels: over half (56%) of workers now use AI multiple times a week, while nearly a quarter (23%) use it daily.
Uneven adoption across organisations
Despite growing certainty towards AI, AI usage remains uneven across companies of different sizes, pointing to an adoption gap that could affect productivity and competitiveness.
Mid-sized organisations (250-999 employees) are leading adoption, with one in three (34%) workers using the technology daily in the workplace, which is higher than the regional average. In comparison, daily AI usage is significantly lower among small organisations (1 – 249 employees) and large enterprises (1000+ employees), each at 19%.
Yvonne Teo, Vice President of HR, APAC at ADP said, “Singapore’s workforce is becoming more confident about AI and its role in the workplace. As AI continues to add new layers of complexity for businesses, the challenge now is scaling its use effectively across organisations of different sizes.”
“Smaller firms may benefit from greater access to practical and cost-effective AI tools, while larger organisations may need to simplify processes and adopt more agile ways of working to scale usage effectively.
“Mid-sized organisations often show what is possible with the right balance of resources and agility. This highlights an opportunity to close adoption gaps so that the benefits of AI are realised more consistently across Singapore’s economy.”